Collections Counselor II
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Some ghost-posting signals
- open for 62 days (60–89 days is elevated risk)
- 81 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
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About the role
In this role you'll have the opportunity to:
Responsible for all collection activity on assigned accounts. Collect accounts in a manner to maintain delinquency at acceptable levels and keep loan losses to a minimum.
Responsible for completing recommendation forms for all accounts assigned and monitor accounts to see that the Risk Ratings are accurate on an ongoing basis.
Responsible for making recommendations for repossession, foreclosure, suit, and other major collection activities. Make recommendations for charge-off and future collection activity.
Responsible for handling bankrupt accounts including all correspondence and reporting to the Bankruptcy Court.
Responsible for all communications with borrowers regarding collection activity including late notices, collection letters, demand letters, etc.
Monitor charged-off loans and Bankcards and provide monthly reporting.
Prepare and distribute all reports related to collections.
Responsible for ensuring all collection activities comply with policies, procedures, security requirements, and government regulations.
Education & Certifications
High School Diploma/G.E.D.
Experience
2 or more years of experience in collections
Knowledge, Skills and Abilities
Possess a basic knowledge of consumer and small business loans and credit cards.
Possess general office skills including proficiency in Microsoft Office.
Demonstrate good verbal and written communication skills.
Possess strong sales ability to tactfully resolve delinquent accounts.
Possess excellent organizational skills.
Knowledge of federal and state laws and regulations relating to consumer & small business lending and credit cards.
Compensation & Benefits
Targeted starting hourly range (based on experience): $21.99-$25.87
Incentive and commission compensation may be awarded for eligible roles
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Get more information at: Employee Benefits | Banner Bank
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