Rack Configuration Technician

Duties/Responsibilities

Build and configure computer servers based on engineering-provided data sheets and system requirements.

Perform basic troubleshooting for hardware defects, logical issues, and system errors across a wide range of technologies.

Escalate issues as needed through Jira.

Install and configure operating systems and related software.

Flash BIOS and firmware on various hardware platforms.

Power on data center racks using PDUs to do testing outlined by engineering.

Upgrade and test network switches.

Work independently to resolve technical challenges with minimal documentation.

Assist in optimizing work instructions and technical documentation.

Harvest data correctly based on instructions given.

Collaborate cross-functionally to support other departments as needed.

Education and Experience

Minimum Required

Ability to read and write English, follow verbal instructions and use simple math.

One to two years of experience in a fast-paced manufacturing facility

Experience with computer hardware

Experience with Microsoft office products

Preferred

Experience assembling and configuring data center racks.

Familiarity with liquid cooling systems and high-performance computing environments.

Knowledge, Skills, Abilities

Strong attention to detail and task prioritization.

Ability to work independently and under pressure.

Excellent teamwork and communication skills.

Proactive problem-solving and issue resolution.

Commitment to maintaining 5S and other operational standards.

Physical Requirements

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards