Industry Practice Expert, Banking (R-19433)

Key Responsibilities

Industry Use Case and Solution Development

Develop and maintain industry‑specific use cases and solution blueprints

Translate industry processes, KPIs, and business requirements into structured solution designs

Combine customer‑generated data with third‑party data to support measurable business outcomes

Support advanced analytics, AI, and agentic AI use cases through requirements definition, validation, and documentation

Maintain clear documentation of use cases, data inputs, assumptions, and value drivers to support scalability

Sales and Pre-Sales Support

Act as industry subject‑matter expert in sales and pre‑sales engagements, supporting the Industry Practice Lead and sales teams

Support deal qualification, value articulation, and solution design with structured industry and data analysis

Contribute to proposals, demos, and executive presentations through content development and analytical input

Support customer discovery sessions and workshops by capturing requirements, structuring findings, and defining follow-up actions

Sales Training and Knowledge Enablement

Deliver and support structured industry training sessions for sales teams and partners

Enable teams to understand industry KPIs, operating processes, and buyer challenges in a practical, application‑oriented way

Maintain and update industry documentation, playbooks, and enablement assets in coordination with the Industry Practice Lead

Product, Data, and Technology Collaboration

Collaborate closely with product, data science, AI, and operating unit teams as the operational industry interface

Translate industry and customer needs into structured inputs for product and data teams

Provide fact‑based, structured feedback on product gaps, industry requirements, and data limitations

Support pilots and early customer adoption initiatives through analysis, coordination, and feedback collection

Market and Trend Intelligence

Monitor industry trends, regulatory changes, and competitive dynamics from an execution and delivery perspective

Identify emerging customer needs and upcoming milestones with relevance for solution development

Feed structured insights into Industry Practice strategy, sales messaging, and product roadmap discussions under direction of the Industry Practice Lead

Additional duties as assigned.

Essential Skills and/or Certifications

At least 8 years of professional experience working as a subject matter expert, consultant, business analyst, or solution support role.

At least 5 years experience working in support of the related Industry or support of senior industry or domain leaders

Practical experience contributing to industry‑specific initiatives, use cases, or solution development, with demonstrated ability to operationalise concepts into deliverables

Solid understanding of industry processes, KPIs, and performance metrics, and the ability to apply them in concrete customer, sales, and solution contexts

Working knowledge of data ecosystems, including customer‑generated data, third‑party data enrichment, analytics, AI, and emerging agentic AI use cases

Experience supporting sales and pre‑sales activities through analysis, solution input, content development, or proposal and demo support

Proven ability to structure business and functional requirements and translate them into clear, actionable inputs for product, data, or technical teams

Strong analytical and problem‑solving skills, with high attention to detail, structure, and documentation quality

Clear, professional communication skills, able to explain complex industry, data, or solution topics in a structured and practical manner

Experience working cross‑functionally with sales, product, data, technology, and operating unit teams in a supporting and execution‑focused capacity

Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success

Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

Where applicable, fluency in English and languages relevant to the working market.

Education

Bachelor’s Degree