IT Systems Analyst IV (AMAC)
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About the role
Key Tasks & Responsibilities
Provide support to resolve MAJCOM priorities
Coordinate with 616 OC for AFCYBER priorities
Track high interest items for AFIN operations
Respond to RFIs from 688 CW leadership & external agencies
Maintain knowledge of Change Request (CRQ) processes
Coordinate & maintain situational awareness & deconflict all network operations with mission partners
Direct troubleshooting of outages, degradations, & isolations
Submit CCIRs to 688 CW leadership & 616 OC
Troubleshoot network issues with established procedures
Generate CTOs for assignment to all applicable 688 CW tactical units
Conduct mission review of CTOs from all applicable 688 CW tactical units
Execute initial triage/scoping of network assessments
Coordinate with 688 CW/A2O for reports/tippers related to vulnerability management, DCO high interest items, and emerging cyber threats
Maintain ability to identify threats and vulnerabilities using ARAD/Tanium toolset
Identify solutions for complex network system issues
Provide initial triage and scoping of network infrastructure during outage resolution
Serve as liaison to 38th Engineering Squadron
Coordinate engineering support for complex outages, OPREPs, & extended service degradations
Coordinate requests for engineering support
Complete administrative tasks as required
Complete other duties as assigned
Education & Experience
Requires a bachelor's degree (or equivalent) +3 years of experience, or 6+ years of related experience
Must have excellent verbal and written communication skills
Must have excellent critical thinking skills
Certifications
Required: IAT II – Security+, CySA+, GSEC, GICSP, SSCP, CND, CCNA-Security, or higher
Desired: CASP, GCIM, CISM, or CISSP
Security Clearance
Top Secret with SCI Eligibility
Other (Travel, Work Environment, Administrative Notes, etc.)
Shift - This is a 24/7/365 mission, and the ability to support Days, Swings, and Mids operations is required. If a schedule change is required to support operations, you will be provided with as much notice as the situation allows. All shifts are four 10-hour days with three days off. Extended hours/days may be required on occasion.
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