Business Operations Manager (Scientific Department)
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Some ghost-posting signals
- open for 627 days (90+ without a fill is a strong ghost signal)
- 48 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
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About the role
Key Functions
Define and clarify DMB project scope with Global Project Managers (GPM), clients, and internal teams
Review and align DMB fees with project scope; communicate expectations to delivery teams
Coordinate with GPMs and functional managers to assign and prioritize work based on project and team needs
Coach and support DMB team members to ensure successful project outcomes
Manage multiple DMB projects, ensuring timelines and deliverables are met
Lead regular team meetings to maintain engagement and alignment with client expectations
Monitor project progress, proactively address risks, and ensure adherence to timelines and contracts
Drive monthly revenue by prioritizing project work and maintaining performance metrics
Build strong client relationships to support repeat business
Identify and implement process improvements to enhance team efficiency
Maintain accurate project data and generate reports for month-end summaries
Requirements
Bachelor’s degree in Business, Life Sciences or related field required.
Scientific background related to understanding general research process preferred
Requires high-level skills in the areas of strategic thinking, organization, multi-tasking, relationship-building, communication, judgment, problem-solving, persuading and negotiating.
Minimum 2 years industry experience, or equivalent, required.
3 years project team experience preferred.
Business management experience desired
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