Product Designer

What you will do

Act as a product designer within a cross-functional full-stack product team, contributing to team-level outcomes

and shared KPIs

Lead the design process in discovery: from problem framing and task clarification to hypotheses, concepts,

validation, and delivery

Translate complex B2B service, device management, connectivity, billing, and operational processes into scalable

UX solutions for a web customer platform

Design interfaces for dashboards, device lists, device detail pages, traffic usage reports, service status monitoring,

subscription management, billing, payments, and support-related workflows

Create UX flows that help business customers understand which devices are connected, whether they are active or

inactive, how much traffic they consume, what speeds they deliver, and what costs are associated with their usage

Design experiences for adding new devices, connecting them to existing services or equipment, managing service

plans, changing subscriptions, and tracking the status of requests

Think beyond a single use case or client request and design solutions that can work across different companies,

industries, fleet sizes, service models, and operational scenarios

Build abstractions from specific business cases and turn them into reusable, flexible product patterns for device

management, monitoring, analytics, billing, and service administration

Challenge requirements and product assumptions by asking “what if” questions: what happens if a client has 5

devices, 500 devices, several locations, different user roles, multiple subscriptions, usage limits, billing periods, or service states?

Conduct user research, stakeholder interviews, contextual inquiries, and workflow analysis to uncover user needs,

business logic, technical constraints, and friction points

Develop hypotheses and validate them through prototypes, usability testing, analytics, and iterative feedback

Collaborate closely with engineers to understand technical constraints, implementation logic, APIs, data availability,frontend limitations, monitoring logic, billing logic, and system dependencies

Prepare clear design documentation that helps engineers understand not only how the interface should look, but

why it should work this way

Apply existing design system components and patterns; contribute to the growth of Kyivstar’s corporate design

system when existing solutions are insufficient

Use product analytics and qualitative feedback to evaluate the impact of design decisions and improve usability,

efficiency, transparency, and scalability

Provide design QA during implementation to ensure that delivery matches both visual quality and product intent

Optionally use AI-based tools, prototyping tools, low-code/no-code, or vibe-coding approaches to explore ideas,

structure tasks, validate assumptions, or speed up design workflows

Qualifications and experience needed

Product design experience: 4+ years as a Product Designer, UX Designer, or similar role, preferably in SaaS, B2B,

B2B2C, telecom, connectivity services, IoT, network management, billing platforms, CRM, support tools, or complex operational products

Discovery maturity: ability to work with ambiguous problems, frame tasks, identify constraints, form hypotheses,

and shape product direction before moving into UI execution

Systems thinking: ability to see a product as a system of roles, workflows, scenarios, permissions, configurations,

devices, subscriptions, usage data, service states, billing rules, and business logic — not just as a set of screens

Conceptual thinking: ability to move from a specific client request to a more abstract, scalable solution, and then

translate it back into a concrete interface

Complex interface design: strong experience designing admin panels, dashboards, tables, multi-step flows,

configuration interfaces, role-based experiences, analytics views, billing flows, or workflow-heavy products

B2B / SaaS mindset: understanding of how products work for different companies, teams, roles, and business

processes; ability to design for more than one customer context

Data-heavy UX: ability to design clear interfaces for device statuses, usage metrics, traffic consumption, speed

indicators, billing periods, payment amounts, service limits, alerts, and operational events

Technical understanding: solid understanding of how frontend development works, including responsive layouts,

components, constraints, data states, empty states, loading states, error states, and modern web interface logic;

basic knowledge of HTML/CSS concepts such as flexbox is a plus

Collaboration with engineers: ability to discuss trade-offs, implementation complexity, technical limitations, API

constraints, data availability, and product feasibility with developers

Research and analytics: experience with qualitative and quantitative methods, including user interviews, usability

testing, workflow analysis, product analytics, and feedback synthesis

Argumentation: ability to clearly explain and defend design decisions, compare alternatives, describe

consequences, and show why a particular solution is appropriate

Critical thinking: ability to challenge requirements, avoid jumping to the first obvious solution, and consider edge

cases, future scaling, and long-term product impact

Design systems: hands-on experience using and extending component libraries; familiarity with structured design

systems and Figma libraries

Tools: strong proficiency in Figma and prototyping tools; ability to present design work clearly to stakeholders and

developers

Communication: strong collaboration skills, comfort working in Agile/Scrum teams, and ability to communicate

clearly in Ukrainian and English

Nice to have

Experience with telecom, connectivity, satellite internet, IoT, network monitoring, device management, enterprise

service platforms, billing systems, or customer self-service portals

Experience with CRM, customer support, contact center, communication, telecom, or enterprise workflow products

Experience in modern SaaS startups or product companies where designers had broad ownership and direct

influence on product decisions

Experience designing products with dashboards, usage analytics, alerts, service status monitoring, payments,

subscriptions, or operational reporting

Experience with AI-powered SaaS products or AI-based product workflows

Previous frontend, business analysis, product management, or technical background

Experience with low-code/no-code tools, vibe coding, AI prototyping, or prompt-based workflows

Understanding of AI tools beyond surface-level usage: ability to use them critically, structure tasks well, and

recognize their limitations

Experience designing products with integrations, APIs, automation flows, complex permissions, multi-role user

models, or high-volume operational data

You may be a good fit if you