Growth Operations Specialist

What you'll do

Analyse & Advise: Identify inefficiencies across our GTM and marketing ops workflows and recommend data-driven improvements

Build & Automate: Develop lightweight and heavy automations and integrations using Python, APIs, and automation tools (Zapier, Pipedream, etc) to reduce manual effort and improve data flows

Own CRM Quality: Work within Salesforce to manage data integrity, build workflows, and support the broader revenue and marketing teams

Bridge the Gap: Act as the connective tissue between technical engineers and non-technical marketing or commercial stakeholders, confidently translating in both directions

Leverage AI Tooling: Use LLM-powered tools (including Claude Code and agentic workflows) to accelerate analysis, automate tasks, and explore new capabilities

Evaluate & Adopt: Continuously assess new tools and technologies, with a genuine appetite for improving our tech stack.

Collaborate & Communicate: Contribute actively in cross-functional projects, producing clear documentation, presentations, and recommendations for varied audiences

What we're looking for

Technical Skills

Proficiency in Python for data manipulation, scripting, and light automation

Strong SQL skills for querying and analysing data across relational databases

Hands-on experience with Salesforce or equivalent CRM platforms

Comfortable working with REST APIs (authentication, pagination, data ingestion)

Experience with automation platforms such as Matomo, Zapier, Pipedream, etc

Exposure to LLMs and AI tooling , prompt engineering, agentic workflows, or tools like Claude Code is a strong plus

Soft Skills & Mindset

Excellent verbal and written communication skills , able to adapt your style for technical and non-technical audiences alike

Strong interest in marketing, business, or partnerships

Demonstrated ability to learn quickly and adapt in a fast-moving environment

Curious and self-directed , you actively seek out better ways of doing things

Comfortable with ambiguity and able to define structure where little exists

A natural collaborator who thrives in cross-functional team environments

Detail-oriented without losing sight of the bigger commercial picture

Skills we like to see

2+ years in a Business Analyst, Marketing Operations, Revenue Operations, or similar hybrid technical/business role

Experience working within or alongside a marketing, growth, or GTM function is a significant advantage, candidates who have operated inside a commercial or go-to-market team will ramp up faster and add immediate value