Sr. Account Director, Customer Growth
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About the role
What You'll Do:
Collaborating with customers, Customer Value Managers (CVMs), and internal teams to identify cross-sell opportunities aligned with customer business objectives
Developing and executing on an account development strategy to establish Coupa as the leading Total Spend Management platform
Creating an account penetration model that enables multi-angle access to key stakeholders within the customer organization
Crafting value messaging targeted towards the chief economic buyer in target accounts, aligning with their specific needs and challenges.
Partnering with supporting functions such as CVMs, Value Solutions Consultants, and Customer Support to enhance Coupa's brand presence in assigned accounts.
What You Will Bring to Coupa:
A strong SaaS sales background with a proven track record of developing existing Accounts and driving complex multi-stakeholder engagements
The ability to identify client pains and develop unique and compelling value propositions that focus on delivering business value to the client
Out-of-the-box-thinking and bringing fresh ideas to replace existing solutions with Coupa ́s outstanding Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain
Required Domain Expertise: Deep foundational knowledge of the Enterprise SaaS landscape, specifically within Business Spend Management (BSM), ERP, or Supply Chain ecosystems.
Subject Matter Expert In: Procure-to-Pay (P2P), Source-to-Pay (S2P), Procurement, and Strategic Sourcing workflows
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