Fixed Operations Specialist
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Some ghost-posting signals
- open for 48 days (30+ days starts to look stale)
- 37 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
See your fit for this role and apply with a truthfully tailored résumé.
About the role
What You'll Do
Dealer Relationship Management
Build and maintain strong relationships with dealership leadership, service managers, advisors, and staff
Serve as a trusted resource and consultant for dealership fixed operations teams
Develop retention strategies that strengthen existing dealer partnerships and support revenue growth
Identify opportunities to improve dealership performance and customer experience
Training & Performance Coaching
Conduct one-on-one development sessions with service personnel and leadership
Support dealerships in implementing effective customer retention and service lane processes
Reinforce performance expectations and operational best practices through ongoing coaching and follow-up
Compliance & Operational Support
Provide guidance and support related to APCO products, processes, and service center operations
Communicate effectively with dealership personnel to execute initiatives and drive results
Territory Management
Travel regularly to dealerships to provide onsite support, coaching, and consultation
Prioritize activities and manage schedules independently to maximize effectiveness
Track activity, opportunities, and dealer engagement to support retention and growth objectives
What Makes You Successful
You thrive on building relationships and influencing outcomes. You enjoy working directly with dealership teams, helping them improve performance, and identifying opportunities to drive results.
You are self-motivated, competitive, and comfortable working independently while managing multiple priorities. You combine strong business acumen with coaching and communication skills, allowing you to build credibility and trust with dealership personnel at every level.
Basic Qualifications
High school diploma or GED
Minimum of 2 years of automotive service center experience
Strong communication, presentation, and relationship-building skills
Ability to travel within assigned territory
Valid driver's license and ability to safely operate a motor vehicle
Preferred Qualifications
Experience as a Service Manager, Fixed Operations Manager, GSM, or General Manager
Experience in automotive sales, service training, dealership consulting, or vendor services
This Role Might Be a Great Fit If You…
Enjoy working directly with dealership teams
Like coaching, mentoring, and developing others
Are passionate about improving dealership performance
Thrive in a field-based, relationship-driven environment
Want a role that combines training, consulting, business development, and account management
Travel Requirements
This is a field-based position requiring up to 80% overnight travel throughout an assigned territory. The role involves visiting dealership locations, conducting onsite training and coaching, and supporting dealership operations in person.
What We Offer
Competitive compensation and incentive opportunities
Medical, dental, and vision coverage
401(k) with company match
Professional development and growth opportunities
The opportunity to work directly with dealership leaders and influence business results
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