Integration Specialist (Remote)

Primary Duties and Responsibilities

As part of the Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for the RainFocus Products.

Ability to communicate clearly to peers and clients

Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget

Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget

Ability to assess, design, and develop integration meeting customer requirements

Ability to assist Services teams with integration discovery and scoping

Must be comfortable working within a cloud-based environmentLead internal and external meetings with customers and vendors

Manage integration timelines including but not limited to notifying clients of changes to task dates or assigned resources

Lead requirements sessions to discover integration needs, architect integrations and complete the integration build.

Provide direct technical client support

Creation of design documents, test cases & unit testing

Document integration elements prior to transitioning the integration to support

Available for After Hours Support, when needed

Required Skills & Experience

1+ year of experience working with enterprise clients

2+ years of experience working with REST API’s and familiar with JSON1

3 years of experience in a Professional Services consulting environment

Experience with Integrations with Salesforce and Adobe Analytics

Familiarity with API tools such as Postman, Swagger and SSO

Familiarity with Google Chrome development tools

Understanding of web analytics and the ability to comprehend JavaScript

Ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team

Technical ability to understand platforms and understand how they can and should work together

Experience working with technical and non-technical teams

Superior communications skills, both written and verbal

Ability to tackle obscure problems using outside the box thinking when there may be limited resources on custom integrations

Experience with Integrations with Salesforce and Adobe Analytics

Preferred Qualifications

Bachelor’s degree in Computer Science, Information Systems or related field or equivalent professional experience

SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications a plus