Atlassian Technical Consultant

What you will do:

Perform installation, configuration, upgrade, and migration of Atlassian applications (Jira, Confluence, Bitbucket) across Cloud, Server, and Data Center environments.

Design and implement complex workflows, custom fields, screens, permission schemes, and notification schemes.

Create and maintain Groovy scripts using ScriptRunner to automate Jira/Confluence tasks, enforce governance, and enhance user experience.

Develop and maintain integrations with external systems using Atlassian REST APIs, webhooks, and middleware platforms.

Build scalable and maintainable custom solutions, plugins, and automation rules tailored to client requirements.

Conduct performance tuning and troubleshoot issues across Atlassian platforms.

Lead Atlassian environment assessments and make strategic recommendations.

Collaborate with DevOps and Infrastructure teams to ensure optimal system performance and security.

Provide technical guidance, documentation, and knowledge transfer to teams and clients.

Support user onboarding, training, and ongoing technical support as needed.

Qualifications and Skills:

6–8 years of deep, hands-on experience with Atlassian tools administration (Jira Software, Jira Service Management, Confluence, Bitbucket).

Proven experience with Atlassian installations, version upgrades, and cross-platform migrations (Cloud, Server, Data Center).

Advanced proficiency in Groovy scripting with ScriptRunner for Jira and Confluence.

Strong command of Atlassian REST APIs, including building secure, scalable integrations.

Expertise in JQL, automation rules, custom post-functions, and validators.

Experience with user management, application access controls, and project permission schemes.

Working knowledge of Linux environments, application servers, and databases (PostgreSQL, MySQL).

Familiarity with Agile/ITSM practices and Atlassian product use cases in these contexts.

Strong work ethic and the ability to work with diverse teams across different time zones. Able to work independently with minimal guidance in a rapidly changing environment

Ability to manage multiple clients and deliverables at any given time through effective time management and planning

Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and willingness to work in a team environment

Experience in consulting and solution-based professional services is a huge plus!

Education and Certifications:

Bachelor’s degree in computer science or related field, or relevant work experience

Atlassian certifications are good to have.

Experience with CI/CD tools (e.g., Jenkins, Bamboo) and version control (e.g., Git).

Knowledge of scripting/programming languages (e.g., Python, Shell, JavaScript)

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