Network Program Manager
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Some ghost-posting signals
- open for 228 days (90+ without a fill is a strong ghost signal)
- 3359 open roles at this company in 30 days (mass-hiring blitz)
- no salary disclosed (correlates with ghost postings)
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About the role
Duties & Responsibilities
Direct and oversee all operational, technical, and administrative aspects of the NOC contract.
Manage cross-functional teams and coordinate with CBP stakeholders (COR, GPM, TPOC, GS).
Develop and maintain the Program Management Plan (PMP), Quality Control Plan (QCP), and Staffing Plan.
Monitor service quality, ensure compliance with performance standards, and deliver progress reports.
Lead risk, issue, and change management; oversee transition-in and transition-out activities.
Ensure staff compliance with CBP/DHS security and training requirements.
Required Qualifications
Bachelor’s degree in Information Systems, Computer Science, or related field.
10+ years managing large-scale Federal IT programs.
PMP certification required.
Demonstrated success in managing enterprise-level network operations.
Preferred Qualifications
ITIL v3 certification; CCNA or CCNP.
DHS or CBP contract experience.
Place of Performance
Springfield and Ashburn, VA (with occasional travel to Orlando, FL, and other CBP facilities).
Clearance
Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.
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