Strategic Partner Account Manager DACH

Key Responsibilities:

Partner Recruitment & Onboarding

Identify, recruit, and onboard new Channel Partners (or System Integrators) that align with our strategic objectives and target markets.

Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity.

Educate partners on Aircall's products, services, value proposition, and sales processes.

Partner Relationship Management

Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations.

Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities.

Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans.

Revenue Generation & Sales Enablement

Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets.

Provide ongoing sales enablement, training, and support to partners, including product updates, competitive intelligence, and sales collateral.

Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners.

Track and report on partner performance metrics, including pipeline, closed deals, and revenue attribution.

Forecasting & Reporting

Accurately forecast partner sales and contribute to overall company revenue projections.

Provide regular reports on partner performance, activities, and market insights to management.

Program Development & Optimization

Contribute to the ongoing development and refinement of the channel partner program, including policies, incentives, and marketing initiatives.

Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements.

Stay informed about industry trends, competitive landscape, and best practices in channel management

Qualifications:

Confident Communicator. Languages: Native German language, English fluent.

You have at least 2-3 years of experience, ideally in partnership development, in a competitive, data-driven environment.

You have a strong understanding of SaaS business models and an interest in technology

Analytical and strategic thinking abilities, KPI driven approach.

Excellent communication, negotiation, and interpersonal skills.

Bachelor’s degree in Business, Sales, Marketing, or a related field.