Central Team Leader - Human Resources

What You'll Do

Partner with Central Group Leader, Staff Operations to shape the overall leadership, vision, and strategic direction of the Human Resources and Staff Operations team.

Provide consistent leadership to direct reports through regular one-on-ones, coaching conversations, pastoral care, and clearly communicated expectations aligned to team and organizational goals.

Develop and implement individualized growth plans for each team member, tracking progress and removing barriers to help them achieve professional and personal development goals.

Analyze workforce and internal staffing trends (e.g., turnover patterns, talent pipeline health, market competitiveness) to inform recruitment strategies and total rewards recommendations.

Establish, monitor, and report on key performance indicators for retention effectiveness, including turnover and churn rates, internal promotions, corrective action trends, and qualitative feedback themes.

Present regular retention insights and strategic recommendations to senior leadership, translating data into actionable next steps.

Equip and develop team leaders organization-wide through ongoing training, coaching, and consultation on performance management, compensation philosophy, compliance requirements, and HR policies.

Set the vision and lead the strategy for compensation and total rewards programs that attract, retain, and reward top talent in alignment with Life.Church 'smission and values.

Own the strategy and execution of performance review cycles, including annual reviews, mid-year check-ins, and 90-day onboarding reviews, ensuring consistency and meaningful feedback across the organization.

Build and steward critical cross-functional partnerships with Payroll, Legal, Benefits, Recruitment, and organizational leadership teams to ensure alignment and operational excellence.

Own and evolve the employer value proposition in partnership with Benefits and Recruitment, ensuring our offerings remain competitive and compelling.

Oversee complex employment programs and policies, including visa sponsorship (H-1B, etc.), Employer of Record(EOR) arrangements, and internship program compliance.

Lead regular audits of critical HR processes to ensure accuracy and compliance, including average hours worked, state and federal leave administration, and payroll practice.

Design and optimize targeted retention strategies for specific campuses, departments, or roles, partnering with the Learning Team to deploy relevant resources and development opportunities.

Ensure full compliance with all applicable employment laws and regulations across federal, state, and local jurisdictions, proactively identifying and mitigating risk.

Skills Needed to Succeed

Ability to self-motivate, make independent decisions, and problem solve with innovation.

Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.

Excellent verbal, written, and oral communication skills to clearly explain complicated processes and foster partnerships.

Effective at process and organizational management to coordinate, structure and provide vision to projects.

Strong leadership skills and understanding on developing and guiding others.

High School Diploma or GED.

Bachelor’s Degree preferred.

SHRM SCP / CP, or PHR / SPHR preferred.

7+ years of related work experience in Human Resources or People Operations.