Account Servicing Specialist

What You'll Do:

Own Data Integrity: Log critical information, identify data defects within source documents, and triage discrepancies swiftly to ensure everything matches up perfectly .

Manage Workflows & Triage: Navigate multiple internal and external systems simultaneously to resolve inventory balances, locate missing transactions, and fix file-processing exceptions .

Drive Compliance & Accuracy: Execute precise payment processing while maintaining an error rate below 1%, and run internal audit procedures as directed by leadership .

Support Client Success: Serve as a reliable point of contact by handling department correspondence, processing client reports, and delivering timely, compliant responses to internal and external requests .

Handle Sensitive Information: Safely and professionally manage materials containing highly sensitive and confidential data in accordance with our strict policies and procedures .

Who You Are:

An Experienced Professional: You have at least 1 year of experience in a multi-faceted work environment . Background in back-office operations, accounts receivable, or reconciliation processes (in banking, accounting, healthcare, or back office) is highly preferred .

An Excel & Tech Whiz: You possess strong Excel skills and are highly proficient with Google applications . Experience with broader data analysis and reporting is a major plus .

Systematic & Detail-Oriented: You are extremely organized and accurate by nature, with the ability to prioritize multiple deliverables and meet tight deadlines .

A Strong Communicator & Teammate: You are a business-minded professional who thrives in a team environment and can communicate effectively, both verbally and in writing .

Reliable & Present: You have strong interpersonal skills and understand that regular, timely onsite attendance is essential to making this collaborative role a success . (Note: A Bachelor's degree is preferred for this position, but not required) .