Lead Solution Architect, Business Systems - 11694

What You’ll Do

Strategic Solution Design: Transform high-level business requirements into comprehensive end-to-end technical architectures that align with business outcomes.

Decision Articulation: Present multiple architectural options to stakeholders, clearly outlining the pros, cons, and long-term implications of each to drive informed decision-making.

Technical Stewardship: Champion a "configuration-first" approach to minimize custom code and technical debt, ensuring the environment remains agile and maintainable.

Customization and Configuration: Be a hands on architect customizing and configuring Salesforce applications and integrations to meet specific business needs as needed.

Governance & Standards: Establish and enforce best practices for integration, data security, and development lifecycle (DevOps)

Agentic Architecture: Design and implement Salesforce Agentforce and Einstein solutions that don't just automate tasks, but autonomously solve customer and employee problems.

Data Readiness for AI: Ensure the underlying data architecture is "AI-ready" by enforcing strict data hygiene, grounding strategies, and ethical data usage standards.

Cross-Functional Leadership: Act as the bridge between business units and the technical team, ensuring that "what was asked for" solves "what was needed."

Performance Optimization: Monitor and optimize the performance of Salesforce solutions to ensure scalability and reliability.

Documentation: Create and maintain comprehensive documentation of solutions, including Solution design, architecture diagrams, data models, and integration specifications.

What You Will Bring to Coupa

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Deep Platform Expertise: 10+ years of experience within the Salesforce ecosystem, atleast 4+ years as a Salesforce Solution architect with a proven track record of architecting solutions that span multiple clouds (Sales, Service, and Experience).

CPQ: Hands-on experience with at least two enterprise-level Salesforce CPQ implementations. You understand the nuances of Price Rules, Product Rules, and Quote Line Editor customizations.

Systemic Thinking: An "Architect’s Mindset"—the ability to see how a change in a Service Cloud workflow might impact a Sales Cloud opportunity or a Partner portal view.

Technical Skillset: Proficiency in Salesforce Flow, Apex, and LWC, alongside a strong understanding of Salesforce security models, sharing rules, and Shield.

AI & Data: Hands-on experience with Agentforce, Einstein Copilot/Agents. Experience with data migrations into and out of Salesforce.

Integrations: Experience with Salesforce Integration patterns and technologies (eg: REST API, SOAP API, Workato, Middleware solutions, Managed packages)

Data:

Collaborative Spirit: The ability to influence stakeholders at all levels, translating "business speak" into "technical requirements" and vice versa.

Credentials: Certifications such as Salesforce Application Architect or System Architect. Specialized certifications in CPQ or Experience Cloud are a significant plus