HR Specialist (PH)

Key Responsibilities:

Talent Acquisition & Onboarding

Partner with hiring managers and the Talent Acquisition team to support recruitment processes.

Coordinate interviews, facilitate offers, and ensure a smooth onboarding experience for new hires.

Conduct comprehensive new hire onboarding sessions and orientation programs.

Coordinate with background check vendors to ensure timely and compliant pre-employment screening.

Maintain and update employee records in HR systems related to recruitment and onboarding.

Employee Relations

Act as a point of contact for employee queries, providing guidance on HR policies and procedures.

Support conflict resolution, grievance handling, and employee communications.

Promote a positive workplace culture by providing timely HR support.

Serve as the primary contact for HMO administration, including enrollments, updates, and employee inquiries.

Employee Engagement & Experience

Lead or support engagement programs and initiatives to promote morale, inclusion, and team connectivity.

Assist in collecting feedback from surveys, focus groups, or informal channels and drive follow-up actions.

HR Operations & Performance Management

Manage and administer the HRIS and employee information systems, ensuring data integrity, accuracy, and confidentiality.

Maintain and update employee records and ensure all HR data is accurate and compliant in HR systems.

Support HR processes, including performance management cycles, probation reviews, internal mobility, and contract/role changes.

Assist in implementing learning and development programs, competency mapping, and team development initiatives.

Manage employee visa processing and documentation in coordination with relevant stakeholders.

Employer Branding & External Engagement

Collaborate with internal and external stakeholders to strengthen Coins.ph ’s employer brand.

Participate in social media campaigns, campus engagement, HR events, and job fairs to attract top talent.

HR Analytics & Policy Support

Prepare and analyze key HR metrics (headcount, attrition trends, engagement survey results) to support decision-making.

Contribute to the development and refinement of HR policies, templates, and processes ensuring compliance with local labor regulations.

What We Expect From You:

Bachelor’s degree or higher in Human Resources, Business Administration, or related field.

With 2-3 years of experience in an HR Generalist role, ideally in a fast-paced or multinational environment.

Strong command of English (spoken and written).

Proficient in Google Workspace and Microsoft Office; familiarity with HRIS tools (BambooHR, Lever, LinkedIn Sourcing) is a plus.

Strong interpersonal and communication skills; ability to collaborate across teams.

High level of cultural awareness, adaptability, and discretion.

Detail-oriented with strong problem-solving and time management skills.

Passionate about people, engagement, and organizational effectiveness.