Order Fulfillment Associate - Romeoville, IL

What You'll Do:

Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs

Prepare shipments, including building boxes and assembling packaging materials, to ensure timely dispatch and delivery expectations are met

Assist with the receipt and organization of incoming inventory from the warehouse as needed

Occasionally operate manual pallet jacks to move materials and support workflow across the facility

Maintain accurate inventory levels through proper stocking and organization practices

Monitor supply levels during daily operations and communicate low stock to team leads or management, and replenish fulfillment inventory to ensure packing stations remain stocked and operational

Maintain a clean, safe, and organized workspace across all fulfillment areas

Collaborate with team members to meet daily shipping targets and operational deadlines

Follow established workflows and safety protocols to ensure quality and productivity standards are upheld

Communicate clearly and effectively with team members to support smooth day-to-day operations

Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads

What You’ll Bring to the Team:

Strong attention to detail with a focus on accuracy in packing and shipping outbound orders

Ability to follow established SOPs and safety protocols while maintaining a clean, organized workspace

Comfortable working in a fast-paced, high-volume fulfillment environment with shifting priorities

Effective communication skills and the ability to collaborate with team members to meet daily shipping goals

Willingness to learn, take direction, and support both outbound and inbound operations as needed

Proactive, dependable, and team-oriented mindset with a strong sense of accountability

Dependable and punctual, with a strong work ethic and team-oriented mindset

Long periods of standing, must be able to bend at the waist and knee, and occasionally lift up to 50 lbs

We've Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTO

Wellbeing + Learning & Growth reimbursements

Paid parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Virtual resources for mindfulness, counseling, and fitness