Mexico Site Lead, Mexico City

Overview

The primary objective of the Mexico Site Lead is to develop and execute the strategy for establishing and scaling Lab49’s Delivery Center in the country. This role is critical to ensuring the successful growth of delivery capabilities and the consistent satisfaction of our clients. The ideal candidate will possess deep knowledge of the local talent market and cultural landscape, strong IT delivery and account management experience, a solid grasp of operational processes, and exceptional communication and leadership skills.

In addition to building out the country presence, this role includes leading complex, high-impact projects that drive transformative change for our top-tier financial services clients. The Mexico Site Lead will work closely with Lab49’s global delivery team and senior leadership.

Key Responsibilities

Define and lead the strategy for establishing Lab49’s Delivery Center in Mexico.

Own and implement operational processes and be fully accountable for hiring all engineering roles in the country.

Build and manage a network of regional partners for talent sourcing, procurement of goods and services, HR, and related functions.

Serve as the primary point of contact for all matters related to the country.

Partner with Global Practice Heads (Engineering, Product Strategy & Design, Delivery Management) to attract, develop, and retain top local talent.

Take full responsibility for the performance and operations of the Mexico site team.

Help coordinate geographically distributed teams and projects across the entire software delivery lifecycle.

Occasionally lead day-to-day delivery activities for select client engagements.

Contribute to pre-sales efforts, including pitch development, client presentations, and strategy sessions.

Establish clear and transparent reporting for senior management.

Represent Lab49 at relevant industry events in the country.

Required Skills and Experience

Background in software development, preferably in engineering; experience in product strategy, design, or delivery management also considered.

Deep understanding of the local technology talent market and regional nuances.

Proven experience building software development businesses, delivery centers or captives from the ground up.

Familiarity with working alongside local partners across HR, procurement, and staffing.

Excellent written and verbal Spanish and English communication skills (C1+).

Ability to implement global standards while adapting to local requirements in a remote-first environment.

Demonstrated success managing medium to large-scale engineering teams and overseeing IT project, program, or delivery management.

Solid understanding of Agile methodologies and experience applying them effectively.

Comfortable navigating a fast-paced, dynamic environment with shifting priorities.

Strong analytical skills and a detail-oriented mindset.

Pragmatic, solution-driven, and hands-on approach to problem-solving.

Preferred Qualifications

Strong hands-on skills in UX, Product or Engineering, allowing for meaningful contribution to projects

Experience in capital markets or financial services.

Background in sales or business development.

Prior work experience in multinational or U.S.-based organizations.