Assistant Mortgage Servicer

Job Duties:

Enter data relative to new loans into computer system. Check entry for accuracy and completeness.

Obtain all related source documents from Treasury and other contributing parties. Process daily transactions to the loan system. Research and resolve missing payments. Monitor all payment activity.

Obtain daily SOFR rates from Global Benchmark Administrator and the Wall Street Journal and input into the LMS Loan Servicing System. Follow up for second check sign off.

Generate Accrual General Ledger Entries for the REIG Department (Delinquent and Pre-Paid loans).

Input Deposits (checks and incoming wires) into the on-line Deposit System ensuring the correct cash account is used.

Post general Ledger Entries for Separate J, Separate W and General Accounts.

Track incoming funds to ensure that all funds intended for the Escrow Account are promptly transferred.

Utilizing an Excel spreadsheet(s), balance required GL accounts daily to the Company Ledger. Ensure zero balances in cash accounts at month-end. Research and resolve issues related to unbalanced accounts. Ensure that month-end processing is completed accurately and on time.

Facilitate loans, obtain information, respond to routine inquires, and resolve long-standing or complex problems by interfacing with outside vendors and representatives.

Establish, maintain, and monitor various tickler systems for servicing functions. Obtain information and resolve issues by contacting borrowers and I or third parties.

Coordinate and process wires for timely payment to investors and internal balancing of accounts. Request checks to pay third party invoices.

Design and distribute scheduled and unique reports and excel spreadsheets.

File documents and maintain servicing related binders.

Perform other job-related duties that may be occasionally assigned.

Minimum Qualifications

Associate’s degree in accounting or equivalent training and/or experience.

Two years of accounting experience required with a demonstrated knowledge and application of debits, credits, assets, liabilities, income and expense functions.

Two years’ experience with real estate operations or loan servicing preferred.

Demonstrated knowledge of PC in Windows environment with word processing and spreadsheet software required.

Must take company excel test at an intermediate level.

Familiarity with terminology and I or forms of functional area preferred.

Demonstrated written and oral communication skills.