Eyecare Technician

Job Title: Optometric Technician

Company: Grene Vision Group

Location: Wichita, KS - Ridge Rd

Training Provided – No medical/eyecare experience required!

Benefits

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay + Bonus

Eyecare Education Reimbursement

Employee Discounts

Hours

Full Time

Our offices are open Monday-Friday 7:30am-6pm, Saturday 8am-12pm

You will not work all of these hours, but you must have open availability to work any shift within these hours

You may have to work a little earlier/later as needed

Requirements

High School Diploma or GED Equivalent

Favorable result on Background Check

Basic computer skills

Strong customer service skills

Excitement to learn and grow

Essential Functions

Facilitate patient flow

Assist the doctor in preliminary testing

Verify medical and vision insurances

Effectively communicate with patients, doctors, and managers

Answer inquiries through phone, email, and in-person requests

SECTION 1: Job Summary

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Comply with all company policies and procedures including HIPAA

Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule

Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT

Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)

Clean all examination equipment including tonometer tip

Set phoropter to patient RX or re-set to plano (per doctor’s request)

Ability to interact with all levels of employees in a courteous, professional manner at all time

General office duties and cleaning to be assigned by manager

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service

Performs other duties that may be necessary or in the best interest of the organization

SECTION 3: Patient Population Served

Team members will work with patients of all ages, races, and genders

SECTION 4: Education, Licensure & Certification Requirements

High school diploma or GED required

Associates or Bachelor’s degree in Business Administration or Healthcare Management preferred

SECTION 5: Experience Requirements

Previous medical office experience preferred; previous optometric experience strongly preferred

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

Favorable result on background check as required by state

Must be able to provide proof of identity and right to work in the United States

SECTION 6: Knowledge, Skills and Abilities Requirements

Professional in appearance and actions

Logical and Critical thinking skills

Customer-focused with excellent written, listening and verbal communication skills

Enjoys learning new technologies and systems

Detail oriented, professional attitude, reliable

Favorable result on Background check

Exhibits a positive attitude and is flexible in accepting work assignments and priorities

Meets attendance and tardiness expectations

Management and organizational skills to support the leadership of this function

Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations

Interpersonal skills to support customer service, functional, and team mate support need

Able to communicate effectively in English, both verbally and in writing

Ability for basic to intermediate problem solving, including mathematics

Basic to intermediate computer skills

Proficiency with Microsoft Excel, Word, and Outlook

Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards

Specialty knowledge of systems relating to job function

Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 7: Supervisory Responsibilities

This position has no supervisory responsibilities

SECTION 8: Physical Demands