Director of IT, Information Security & Data Privacy

Director of IT, Information Security & Data Privacy

Position Overview

We are seeking a hands-on, strategic, and operationally strong Director of IT, Information Security & Data Privacy to lead and scale our internal technology, cybersecurity, and data privacy functions. This leader will oversee the company’s IT infrastructure, security operations, compliance initiatives, and privacy programs while building a high-performing team that supports a fast-paced, high-growth SaaS environment.

The ideal candidate requires deep technical expertise, strong leadership capabilities, and experience navigating the challenges of scaling systems, processes, and security practices in a growing SaaS organization. This role requires a balance of strategic thinking and hands-on execution.

Key Responsibilities

IT Leadership & Operations

Lead the company’s IT strategy, operations, and roadmap across infrastructure, endpoint management, collaboration tools, and enterprise applications

Manage and mentor a high-performing IT and security team, fostering accountability, growth, and operational excellence

Oversee help desk operations and end-user support to ensure a high-quality employee experience

Drive scalability, automation, and operational maturity across IT systems and processes

Manage vendor relationships, software licensing, hardware procurement, and IT budgets

Ensure business continuity, disaster recovery, and operational resilience plans are maintained and tested

Information Security

Develop, implement, and continuously improve the organization’s cybersecurity strategy and security posture

Lead security operations including identity and access management, endpoint security, vulnerability management, threat detection, incident response, and security monitoring

Partner with engineering and product teams to strengthen cloud and application security practices

Maintain and improve security frameworks, policies, standards, and controls aligned with industry best practices

Lead security awareness and training initiatives across the organization

Manage vendor and third-party security assessments, audits, and customer security questionnaires

Data Privacy & Compliance

Own and evolve the company’s data privacy and governance programs

Ensure compliance with applicable regulations and frameworks including SOC 2, GDPR, CCPA, and other evolving privacy/security standards

Partner with legal, HR, engineering, and business stakeholders to operationalize privacy and compliance requirements

Support customer, partner, and enterprise security assessment and due diligence efforts

Strategic Leadership

Serve as a trusted advisor to executive leadership on IT, cybersecurity, risk, and privacy matters

Influential leader who builds trust and collaborates effectively across technical and business functions

Assess emerging technologies and risks to support business growth and innovation

Build scalable processes and controls appropriate for a rapidly growing SaaS organization

Establish KPIs, metrics, and reporting for IT and security operations

Qualifications

Required Experience

10+ years of progressive IT and information security leadership experience, including 5 + years with director and/or senior-level responsibility

Proven experience leading IT and security functions within a fast-paced, high-growth SaaS or cloud-native company

Strong hands-on technical background across cloud infrastructure, networking, identity management, endpoint management, and security operations

Demonstrated success building, mentoring, and leading high-performing technical teams

Deep understanding of cybersecurity frameworks, risk management, and security best practices

Demonstrated success leading the achievement, maintenance, and continuous improvement of ISO 27001, SOC 2, and related security/compliance programs

Experience implementing and managing modern security tooling and processes in cloud environments

Strong project management, communication, organizational, and cross-functional collaboration skills

Local to Exton, PA

Preferred Qualifications

Experience supporting remote or hybrid work environments

Familiarity with modern SaaS ecosystems including Microsoft 365, Google Workspace, Okta, JAMF, Intune, AWS/Azure, and cloud security platforms

Security certifications such as CISSP, CISM, or similar are a plus

Experience with M&A integration, scaling operations, or rapid organizational growth preferred

Leadership Competencies

Hands-on leader who can operate strategically while remaining close to day-to-day execution

Strong communicator with the ability to influence technical and non-technical stakeholders

Calm and decisive under pressure with strong incident management skills

Collaborative, pragmatic, and solutions-oriented mindset

Passion for building scalable, secure, and efficient systems that enable business growth

Why Join Us

Opportunity to shape and mature IT, security, and privacy programs at a growing SaaS company

High-impact leadership role with visibility across executive leadership and the organization

Collaborative, fast-moving environment focused on innovation and operational excellence

Ability to build and lead a modern, scalable IT and cybersecurity organization

Compensation and Benefits

We offer a competitive compensation package that reflects your experience, skills, and the value you bring to our team. The salary range for this position is $175,000- $190,000 annually. This role is also bonus eligible.

In addition to base pay, our total rewards package includes

PTO policy includes company holidays, sick time, vacation time, and floating holidays

Remote

Company pays a portion of individual health care premium

Option to participate in a company-sponsored 401(k)

Training and education

Professional development; all employees have access to a third party professional coach

Tuition reimbursement program

Opportunity to work for a purpose-driven organization using business as a force for good ( https://www.bcorporation.net/)

Energage is a remote workplace with employees in various US locations. While our employees enjoy the flexibility of daily remote work, they are also given the occasional opportunity for in person interaction. This includes in our office in Exton Pa, or in a coworking space/out in their local area. This role is available for remote work in the following states:

Arizona

Delaware

Florida

Georgia

Maryland

Michigan

North Carolina

Nebraska

New Jersey

New York STATE (NYC residents excluded)

Pennsylvania