Insurance Senior Project Manager, Enterprise Project Mgmt Office

Come join our team!

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.

Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

JOB OVERVIEW

Come be part of EPIC's BRAND NEW PMO office! This new role reports to the Vice President, Enterprise Project Management Office (ePMO).

The ePMO Senior Insurance Project Manager is accountable for leading enterprise, cross-functional initiatives end-to-end by serving as the connective tissue between business leadership, technology teams, and governance bodies. This role is responsible for driving outcomes, adoption, transparency, and value realization across complex initiatives with significant dependencies, risks, and stakeholder coordination needs.

Senior Project Managers within the ePMO are expected to operate as trusted delivery leaders—independently driving clarity, structure, governance, and decision support while reinforcing business ownership of outcomes. They escalate with options and recommendations, lead readiness and adoption checkpoints, and help ensure leaders have the information needed to make timely, informed decisions. This role is designed to scale enterprise delivery maturity, strengthen business–technology partnership, and ensure EPIC’s investments translate into real, sustained outcomes.

LOCATION: Hybrid (3 days per week in-office) is preferred in one of the following offices: Summit NJ; New York City; Needham MA, or remote anywhere in the Eastern Time Zone US. But the hiring team is open to fully remote elsewhere for well-qualified candidates.

WHAT WE’RE LOOKING FOR

Formal PMO / Project Management experience preferred but not required. Focus of this role is to understand & be a champion for the business & their needs while simultaneously coordinating with IT and other functions within EPIC.

Help grow a new, small but mighty enterprise PMO team!

REQUIRED: Strong project and change management skills and experience.

Strong reporting & technically skills. AI tools (CoPilot) and SmartSheets experience a plus.

REQUIRED: Insurance industry experience - preferably P&C experience.

Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.

WHAT YOU’LL DO

A detailed list of job duties includes (but is not limited to):

Key Responsibilities

1. Enterprise Project Leadership

Lead one or more complex enterprise, cross-functional initiatives from intake through stabilization and value realization

Develop and maintain decision-ready delivery plans spanning scope, milestones, dependencies, risks, resourcing, and readiness checkpoints

Independently manage interdependencies across initiatives, vendors, and operational teams

Facilitate structured forums, governance reviews, and decision checkpoints to maintain momentum and alignment

Proactively surface delivery risks, tradeoffs, and resource constraints with recommended paths forward

2. Business Ownership & Accountability Enablement

Partner with Business Owners to clarify success criteria, adoption expectations, and readiness requirements

Ensure appropriate business representation and engagement throughout delivery

Reinforce that the business owns:

o Process design decisions

o Adoption and change readiness

o Post–go-live benefit realization

Coach stakeholders on enterprise delivery expectations and governance standards

3. Governance, Intake & Portfolio Discipline

Ensure initiatives entering the ePMO pipeline are complete, well-formed, and decision-ready

Support standardized intake, scoring, prioritization, and funding workflows

Maintain high-quality, executive-ready artifacts including:

o Charters and scope summaries

o Status and health reporting

o Risk, issue, and dependency tracking

o Options, tradeoffs, and decision support materials

Lead or support quarterly portfolio and governance reviews with clear, concise reporting and recommendations

4. Change Management & Adoption Focus

Embed change management considerations into delivery from day one

Partner with business teams and enablement resources to ensure stakeholder readiness, training and communications planning, and complete operational handoffs

Lead business readiness checkpoints prior to go-live and reinforce accountability for adoption

Define adoption and success measures and validate progress post–implementation

5. Value Realization & Continuous Improvement

Partner with Finance and Business Owners to ensure success metrics are defined, measurable, and tracked

Track post–go-live outcomes against agreed-upon objectives and expected benefits

Facilitate retrospectives focused on what improved enterprise capability and value, not just what shipped

Contribute to the evolution of ePMO standards, templates, tooling, and best practices

6. AI Enablement & Modern Ways of Working

Promote responsible and practical use of AI and automation to improve delivery efficiency

Identify opportunities where AI can support reporting, analysis, or intake quality

Share emerging best practices to improve PMO maturity and decision support

Core Expectations (How We Operate)

Enterprise-first mindset: Optimize for EPIC-wide outcomes vs. functional success

2-in-the-box delivery model: Partner closely with Business Owners and IT/Product leaders while reinforcing accountability

Governance-forward: Ensure initiatives are intake-ready, decision-ready, and execution-ready at each phase

Decision support, not decision making: Surface options, risks, tradeoffs, and recommendations for leaders

Adoption matters: Delivery is not complete until the solution is used, measured, and delivering value

What Success Looks Like

Enterprise initiatives progress with strong governance, clear ownership, and timely executive decisions

Risks, dependencies, and tradeoffs are surfaced early with practical recommendations

Business teams are prepared, equipped, and accountable for adoption and readiness

Outcomes, benefits, and value realization are measurable and visible post–go-live

WHAT YOU’LL BRING

Qualifications

Bachelor’s degree in Business, Project Management, or related discipline

7+ years of experience leading enterprise, cross-functional initiatives with significant dependencies and stakeholder coordination

Demonstrated ability to operate independently, manage risks and tradeoffs, and escalate with clear options and recommendations

Demonstrated experience in governance, executive-ready reporting, business readiness, adoption planning, and value realization tracking

Strong executive communication, facilitation, influence, and systems-thinking skills

Working knowledge of Agile and Waterfall delivery models

REQUIRED: Insurance, financial services, or other complex, matrixed organizations. P&C industry experience strongly preferred.

Preferred Experience

Enterprise PMO or governance-based delivery environments preferred but not required

Experience partnering with Finance and business leaders to define and track measurable outcomes

PMP, Prosci, Lean, or similar certifications