Senior Associate - Client Services

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world’s investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.

Position Overview

The Senior Associate of SPAR (StepStone Portfolio Analytics & Reporting) Client Service is responsible for providing portfolio analytics and reporting services for the Firm’s private markets investment clients and related portfolios. The Senior Associate will work closely with the Department’s senior leadership as well as other departments (e.g. Accounting, Research, Investor Relations) where necessary to provide support to the Firm’s global investment activities. As a senior stakeholder of the Department, the SPAR Senior Associate is expected to provide a combination of client management and team development.

Essential Job Functions:

Client Management

Department resource for client relationship management

Serve as account manager, working closely with different functional teams and stakeholders to oversee all aspects of the client monitoring and reporting cycle, with a focus on the Firm’s private equity and multi-asset client base

Final review and sign-off for core client deliverables

Ensure key deadlines are established, continuously strived for, and met on time

Manage, anticipate, and communicate needs for relevant client deliverables

Lead and effectively delegate resources to ad hoc client projects, where necessary

Ensure succession plans and institutional memory are in place as needed to ensure uninterrupted client service (client lead backups, documentation of unique processes/procedures, etc.)

Continuously take initiative to improve work processes and productivity

Team Development

Work with other client service account managers, to help manage day-to-day operations of the team

Actively develop, engage and mentor junior staff by offering timely feedback, challenging work, guidance, and increasing scope of responsibilities based on merit

Provide explanation and reinforcement of Department-wide communications, initiatives, and training objectives to junior staff

Encourage and promote skill development of team, objectively identifying strengths and weaknesses of junior staff and improving the effective operations of the team

Actively mentor and develop junior members of the Department (outside of their Direct Reports) and participate in team building with the broader Department

As a senior stakeholder of the Department, the Senior Associate is held to the highest standard of respectful communication, which is instrumental in setting the tone for the rest of the Department team

Education and/or Work Experience Requirements

Bachelor’s degree in finance, economics or business preferred

Minimum of 5 years of relevant experience preferred

Significant experience with Microsoft Excel, Word, Power Point, and Power BI

Working knowledge of financial accounting and demonstrated ability to learn new performance and portfolio reporting systems

Proven ability to lead projects and/or teams

Proven ability to multi-task and manage priorities against key deadlines

Proven ability to work with stakeholders across various departments within an organization

Strong verbal and written communication skills

Highly motivated individual with demonstrated initiative, independence and adaptability

Problem solving skills and ability to oversee execution of accurate and high-quality finished products

Interest in global financial markets

Salary Range: $ 105,000 - $120,000

The salary range is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary range does not include any benefits or other forms of possible compensation that may be available to employees.

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At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.

As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.

Candidates must be at least 18 years old to apply.

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