Inside Sales Account Executive

Overview

Are you a dynamic person who is looking to take the next step in your career? Come join VectorUSA’s growing Sales Team as an Inside Sales Account Executive. You will gain valuable industry knowledge and experience around the sales and procurement processes, RFP/RFQs, and pipeline generation. You will be working hand in hand with executive leadership when creating strategy and deal structure. If you are looking for a growth opportunity and a challenging but rewarding experience, consider joining the VectorUSA team.

The Skills You Will Gain

Acquire working knowledge of the customer profiles and requirements

Understanding of In Scope and Out of Scope tasks or escalating to team lead for help in managing expectations

Acquire working knowledge of VectorUSA’s Order Management process

Achieve level of independence to work non-complex orders through the entire process with minimal errors or recognize issues that require escalation

Ability to work collaboratively to learn necessary skills to complete the team’s daily workload, provide backup, and prepare communications to Account Executives

Learn the major product lines that VectorUSA and how that technology performs for customers

Learn to ask consultative questions to determine the best technology for customers

Acquire ability to quote and book orders from Bill of Materials (BOM)

Begin to focus on one solution set including hardware and software components to learn the details of that solution set

How Far You Can Go

After you have honed your skills on the inside sales desk you will get a chance to build your own successful territory / clients

Fortune, Fame, Glory… The sky is the limit!!!

What Your Typical Day Will Be

Develop new business and regenerate interest from inactive client accounts, by means of cold calling, emailing, and social media cadences.

Collaborate with the Account Executives and the Marketing team to help drive prospects to company events.

Pull and scrub leads lists from B2B data platforms, while setting appropriate filters and parameters, to develop targeted prospect lists.

Maintain communications, along with an organized leads database and CRM, using the tools provided by VectorUSA. Leads may be generated by any of the following: list pulled from online databases, VectorUSA Account Executives, marketing campaigns, partner manufacturers, and/or 3rd party campaigns, 90 days no touch, software and support renewals.

Provide pertinent notes within these databases, regarding client needs, budgets, and timelines.

Attend workshops, training, VectorUSA hosted, and 3rd party events, as directed by management

Flexible with demands on time and able to deal with frequent and last-minute scheduling changes

Perform the day-to-day management functions required to provide our customers with accurate and timely delivery of hardware, software and services

Provide high-level administrative support to Account Executives

Company prospecting and research

Creating and editing customer facing proposals

Generating requested quotes

Managing and following up on deployment orders or sales orders

Troubleshooting account issues

Follow up with customers when status changes occur (i.e. delays or product discontinuation)

Ensure that documentation is complete and accurate

Provide post-sale support including return merchandise authorizations, accounts receivable issues and other customer service satisfaction issues

Effectively use VectorUSA internal contact and quoting system in CRM & FileMaker.

Other duties as assigned

What You Bring To The Table

High school diploma / GED

Excellent interpersonal skills

Clear, concise and professional communication

Can-do attitude

Business mindset

Solid verbal and writing abilities

Extreme attention to detail

You must have the ability to absorb technical information and execute

Strong organizational and time management skills

Superior knowledge of accessing and using the Internet, MS Office suite, CRM systems, and social media, such as LinkedIn.

Ability to cold-call and work as a liaison between the customer and the Account Manager(s).

Excellent, assertive, courteous, diplomatic, and tactful communication skills are required, both written and oral, for interacting with VectorUSA staff, partner manufacturers, prospects, and clients.

The ability to work both collaboratively and autonomously.

Excellent time management, calendaring, and follow up skills.

Ability to learn and retain knowledge of a wide variety of technologies.

Excellent client qualification and follow-up skills.

Ability to organize and prioritize work assignments and schedules as part of setting appointments.

Ability to make appropriate job decisions following standard office policies and past precedents.

Able to maintain strict confidentiality.

Able to remain flexible to constantly changing business demands

You can thrive in a fast-paced environment and balance multiple tasks or projects at once

Knowledgeable with electronic communication

You can thrive in a fast-paced environment and balance multiple tasks or projects at once

Knowledgeable with electronic communication

Drive to succeed

Preferred Experience

Bachelor’s degree or a related experience, or equivalent corporate training

A minimum of 2 years sales experience, whether inside/outbound or outside sales, with a track record of success (enterprise technology sales experience is a plus)

Knowledge and understanding of CRM systems

Work Environment

Typically exposed to office noises and interruptions such as printers, phones, and clients. The noise level in the work environment may be loud.

Physical Demand

Lifting (% of Total Work Time):

5 lbs: 95%

5-25 lbs: 5%

max pounds 25 lbs: < 1%

Sitting for extended periods

Walking up and down stairs

Equipment Usage During Work Period

Computer: 70%

Phone and Electronic Devices: 30%.

Occasional traveling and working at remote locations, causing exposure to outdoor elements as well as a variety of indoor environments. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation range starting at: $55,000.00/yr.

VectorUSA is a proud Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.