Automotive Parts Counter Associate

Bring your automotive parts expertise to a growing dealership group that recognizes performance and supports career advancement.

Berlin City Kia is actively hiring an Experienced Automotive Parts Counter Advisor to join our dealership team in Williston, Vermont. We are looking for a knowledgeable, customer-focused parts professional who can accurately identify parts, support Service Technicians, and deliver prompt, dependable service to retail and wholesale customers.

What We Offer

Competitive pay starting at $25.00 per hour with commission potential!

Flexible scheduling and paid time off that accrues from your first day

Comprehensive benefits package, including medical, dental, vision, life, and disability insurance

401(k) with employer contribution

Health and wellness reimbursement of up to $75 per month

Employee discounts

Recognition programs that reward outstanding performance

Supportive, team-oriented work environment

Position Overview

As an Experienced Parts Counter Advisor, you will provide knowledgeable and efficient parts support to retail customers, wholesale accounts, and dealership Service Technicians. You will identify and source the correct parts, provide accurate pricing and availability information, process orders, and communicate delivery timelines and associated charges.

Success in this role requires strong automotive parts knowledge, attention to detail, urgency, and the ability to build positive relationships across the dealership. Every interaction should give the customer or technician confidence that their parts’ needs are being handled accurately and promptly.

What You’ll Do

Assist retail and wholesale customers in identifying and purchasing the correct automotive parts and accessories

Support Service Technicians by accurately identifying and sourcing parts needed for vehicle repairs

Use electronic parts catalogs and dealership systems to research parts, pricing, and availability

Provide accurate estimates, delivery timelines, and order-status updates

Recommend related parts, accessories, and available specials when appropriate

Pull and verify parts from inventory to ensure order accuracy

Place special orders for parts that are not currently in stock

Prepare orders for shipment, delivery, or customer pickup

Process retail and wholesale parts transactions accurately

Maintain clear documentation and follow up on open or backordered parts

Build strong relationships with customers, technicians, vendors, and other dealership departments

Help maintain an organized, efficient, and customer-focused parts department

Stay current on product updates, manufacturer information, and dealership procedures

What We’re Looking For

Previous automotive parts experience, preferably in a dealership environment

Working knowledge of automotive parts, accessories, and repair terminology

Experience using electronic parts catalogs and dealership management systems

Strong customer service and consultative sales skills

The ability to communicate effectively with customers and Service Technicians

Excellent organization, accuracy, and follow-through

A strong sense of urgency and the ability to prioritize competing demands

Confidence working in a fast-paced, team-oriented environment

A dependable work ethic and consistent attendance

A positive, solutions-focused attitude

A desire to continue developing your automotive career

Requirements

Must be at least 18 years of age

Previous automotive parts counter experience

Ability to successfully complete all pre-employment requirements

Authorization to work in the United States

Who We Are

Berlin City Auto Group is a family of dealerships located throughout Maine and Vermont. We believe our strength comes from the different experiences, perspectives, and talents of our associates. Our highly engaged team is united by our core values of Humility, Integrity, and Passion . Together, we are committed to supporting professional growth and creating processes that deliver extraordinary customer and associate experiences. Our philosophy is Easy—a way of doing business that makes every customer interaction simple, transparent, and enjoyable.

To learn more about Berlin City Auto Group and our career opportunities, visit Berlin City Careers .

Listen to what our team has to say about working in Service at Berlin City Auto Group

EEOC

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with these requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would enable the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

586 Marshall Ave, Williston, VT 05495