Pre-Sales Engineer, Physical Security (Video Surveillance/Access Control)

VectorUSA is seeking a highly motivated, charismatic, and technically adept Pre-Sales Engineer, Physical Security (Video Surveillance/Access Control) to support our nationwide sales team from our Torrance, CA office. This role serves as the critical bridge between Sales, Engineering, and our clients—translating business needs into well-defined, scalable technology solutions.

The ideal candidate combines strong technical expertise with exceptional interpersonal and communication skills, enabling them to confidently engage with clients, uncover requirements, and guide solution development. This individual will play a key role in shaping solutions for Physical Security Systems and IT Network Infrastructure, while ensuring all technical and business requirements are clearly documented for engineering and estimation teams.

This role requires the ability to articulate complex technical concepts in a clear and compelling way, as well as strong technical writing skills to produce detailed scopes, requirements, and documentation that enable accurate bill of materials (BOM) development and final proposal creation.

Key Responsibilities

Serve as a primary technical liaison between Sales, clients, and internal Engineering/Estimation teams

Lead and participate in client-facing discovery sessions , workshops, and site walks to understand business objectives and technical requirements

Translate client needs into conceptual solutions and high-level architectures for physical security and network infrastructure

Collaborate with Sales to position solutions effectively , including technical presentations and client consultations

Review RFPs, RFQs, SOWs, and design documents to develop aligned solution strategies

Produce clear, detailed technical documentation , including:

Solution narratives

Scopes of work

Assumptions and clarifications

Design intent documentation for engineering teams

Work closely with Estimators and Engineers to ensure all requirements are accurately translated into BOMs and formal proposals

Interface with manufacturers, vendors, and internal stakeholders to validate solution design and pricing approaches

Support the development of conceptual drawings and system designs using tools such as Bluebeam or IPVM

Ensure solutions are scalable, cost-effective, and aligned with client business outcomes

Participate in internal solution reviews, proposal reviews, and project handoff meetings

Provide technical guidance during project kickoff and support teams during execution as needed

Required Qualifications

8+ years of experience in pre-sales, solution engineering, estimation, or system design within IT infrastructure and/or physical security

Strong background in video surveillance, access control, and supporting network infrastructure

Solid understanding of:

Network switching, routing, and wireless connectivity

Server and cloud-based infrastructure

Physical layer infrastructure (fiber, copper, pathways)

Proven ability to engage directly with clients , lead discussions, and translate business needs into technical solutions

Exceptional technical writing skills with the ability to clearly document requirements for engineering and estimation teams

Ability to interpret and respond to RFPs, construction drawings, and technical specifications

Strong communication, presentation, and interpersonal skills

High attention to detail with strong organizational and problem-solving abilities

Ability to manage multiple opportunities and deadlines in a fast-paced environment

Proficiency in Microsoft Word, Excel, and Outlook

Preferred Experience

Experience with physical security platforms such as Verkada, Brivo, Hanwha, Axis, Avigilon, Hirsch, Milestone

Familiarity with Aruba and Cisco networking platforms

Experience designing or supporting integrated security and network solutions

Experience with wireless backhaul and remote connectivity solutions

Background in server-based video management systems (VMS)

Previous field, installation, or project delivery experience

Familiarity with structured cabling systems and infrastructure design

Preferred Certifications

RCDD (Registered Communications Distribution Designer)

CCNA, Aruba, or similar networking certifications

Manufacturer certifications in physical security or networking technologies

Additional Information

Local travel to client sites will be required

Benefits

Competitive salary starting at: $135,000/year (DOE)

Comprehensive health, dental, and vision insurance

401(k) with company match

Ongoing education and certification support

Paid time off and holidays

VectorUSA is a proud Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.