Associate Manager - Academy Program

Key Responsibilities:

Program Management & Delivery

Design, plan, and manage end-to-end learning programs across the organization.

Align academy initiatives with business goals and workforce development needs.

Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.

Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.

Curriculum & Content Development

Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).

Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.

Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.

Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).

Stakeholder & Team Collaboration

Partner with internal teams to identify training needs and learning priorities.

Work with Department Heads to audit and ensure quality of learning.

Support and coach facilitators and trainers to deliver high-impact learning experiences.

AI & Digital Capability Programs

Support the design and rollout of company-wide AI awareness and capability-building programs.

Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.

Manage AI learning initiatives across the group.

Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.

Quality, Measurement & Improvement

Track program engagement, completion, and performance metrics to evaluate effectiveness.

Analyze learner feedback and performance data to refine curriculum and delivery.

Maintain program documentation, standards, and best practices for scale and sustainability.

Stay current on instructional design trends, adult learning principles, and digital learning innovations

Qualifications:

Bachelor’s degree in Education, Learning & Development or a related field.

4+ years of experience in learning program management, curriculum development, or corporate training.

Demonstrated ability to design, develop, and implement scalable learning programs and content.

Strong knowledge of instructional design models and adult learning principles.

Proficient in learning platforms, LMS, content authoring and Google suite tools.

Excellent communication, stakeholder management, and facilitation skills.

Highly organized with a balance of creativity and execution.

Proficiency in both Thai & English

Knowledge in automated script in excel is a plus