IT Systems & Business Automation Specialist

IT Systems & Business Automation Specialist ($80k + benefits package)

Talroo's IT team handles more than traditional IT. Alongside support and security work, we've used AI coding tools and workflow automation platforms to build custom business automations in-house, including automated reporting systems, AI-driven research pipelines, and personalized partner communications. Most of your time — around 70-80% — will be on the automation side. The rest is traditional IT support and security.

You'll work alongside the person who built our current automation suite, learning through hands-on pairing and eventually owning your own projects.

This position is fully in-office Monday through Friday at our Austin, TX headquarters. Relocation reimbursement is not offered for this role.

About Talroo

Talroo helps companies like Amazon, Walmart, UPS, Target, and McDonald's find and hire frontline workers. Our recruiting platform uses AI-powered search-and-match to put job listings in front of candidates where they're already spending time online, similar to how ad networks work for advertisers.

We've been recognized as a Top Workplace and Best Place to Work in Austin multiple years running, appeared on the Inc. 5000 list five years in a row, and made the Austin Business Journal's Fast 50 growth list multiple times.

Responsibilities

Automation & Integration

Build and maintain business workflow automations using n8n, AI coding tools, and custom integrations

Collaborate with teams across the company to identify processes that can be automated and implement solutions

Maintain and improve existing automations including internal reporting digests, client call summarization, partner outreach campaigns, and AI-powered research workflows

Develop custom connectors and integrations between internal systems

IT Support & Security

Manage and resolve IT support tickets including access issues, software and hardware troubleshooting, and general user support

Handle employee onboarding and offboarding including workstation setup, account provisioning, access controls, and device decommissioning

Administer the M365 environment including user and group management, access controls, and security configurations

Monitor and maintain network infrastructure using Cisco Meraki

Maintain security policies, support progress toward SOC and ISO 27001 certifications, and respond to security questionnaires from clients and partners

Qualifications

Experience troubleshooting technical issues across hardware, software, and access management

Basic knowledge of security frameworks (NIST, ISO 27001) and privacy regulations

Excellent communication and interpersonal skills; you'll work with people across every department

Must be authorized to work permanently in the United States without company sponsorship

Able to work on-site Monday through Friday, 9:00 AM to 5:30 PM CT

Preferred Qualifications

Experience with workflow automation tools such as n8n

Familiarity with AI coding assistants

Knowledge of M365 administration

Industry certifications (CompTIA A+, Net+, Sec+ or similar)

Scripting experience in Python or JavaScript

Compensation & Growth

Starting salary is $80,000, with a clear growth path to $95,000 and then $110,000 over your first two years as you take on more ownership of automation projects and security initiatives.

Benefits

Company-paid gym membership or ClassPass

Health, vision, and dental insurance, with company-paid premiums for you and dependents

401(k) with 3% employer contribution

Paid holidays, unlimited PTO, and paid parental leave

Team events and a workplace where people actually like coming in

Talroo is an Equal Opportunity Employer. Candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.