Medical Assistant Program - Live Instructor

Overview

Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program.

Responsibilities

Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each.

Prepare independently for live sessions (up to 4 additional hours per week).

Develop and modify lecture decks as needed.

On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions.

Gamify learning by introducing tools like Kahoot into live sessions.

On the 2 exam study weeks, additional office hours may be requested.

Respond to student messages through our Course Advisors (by email) that require medical assisting expertise, within a given SLA.

Monitor Canvas discussion boards for weekly student responses and questions.

Assignment grading per week may also be required.

Armed with an understanding of best practices and various approaches to delivering CCMA -aligned education online, apply your subject matter expertise in:

Critical clinical skill development, to train certified clinical MAs

Medical Terminology and Anatomy & Physiology

Healthcare Administration

Clinical Communication best practices

Appropriate depth of content for entry-level MA training

MA scope of practice

How to recreate skill-based training outside of a lab or clinical environment, while students learn at home.

An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in training.

You may be called upon to:

Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed.

Other needs as they arise

Qualifications

Experience working as a CCMA or CMA in a clinical setting.

Experience training Clinical Medical Assisting online.

5-10 years of total professional experience, at minimum.

Experience using online teaching tools (eg: Canvas, Zoom).

Strong presentation and facilitation skills among large audiences.

Strong student empathy and excellent communication skills.

You live and work in the US.

Pay: Up to $40 an hour pending location and experience