Named Account Manager
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About the role
Named Account Manager
Boston Seaport - Hybrid Onsite (3 Days)
Reports to: Director, NAM
About Nasuni
Nasuni is the leading unified file data platform for enterprises navigating rapid data growth, hybrid work, and AI-driven transformation. Built on cloud object storage, the Nasuni File Data Platform consolidates file services, ransomware protection, data intelligence, and global collaboration into a single platform that enables organizations to simplify infrastructure while improving resilience and scalability.
Trusted by many of the world's largest organizations across manufacturing, engineering, healthcare, financial services, retail, and the public sector, Nasuni helps customers modernize file data infrastructure while reducing operational complexity and total cost of ownership.
Position Summary
Nasuni is seeking an experienced Enterprise Account Manager to drive strategic growth within an assigned portfolio of 25–30 enterprise customers. This is a quota-carrying role focused on expanding customer relationships through Enterprise License Agreements (ELAs), platform adoption, workload expansion, cross-selling, and long-term strategic partnerships.
The ideal candidate is a consultative seller who understands executive business priorities, complex enterprise buying cycles, and the intersection of infrastructure modernization, cybersecurity, cloud transformation, and AI readiness. Success requires partnering closely with Customer Success, Sales Engineering, Channel Partners, Marketing, Professional Services, and Executive Leadership to maximize customer outcomes while exceeding revenue targets.
This role manages some of Nasuni's most strategic customers and is responsible for developing executive relationships that position Nasuni as a long-term strategic platform rather than a point solution.
Key Responsibilities
Strategic Account Management
Own an assigned portfolio of enterprise customers.
Develop and execute multi-year account strategies focused on revenue growth and customer retention.
Build trusted relationships across executive stakeholders, including CIOs, CTOs, CISOs, Infrastructure Leaders, Storage Architects, and Procurement.
Conduct regular Executive Business Reviews (EBRs) that demonstrate measurable business value.
Revenue Growth
Drive expansion opportunities including
Enterprise License Agreements (ELAs)
Capacity expansion
Global office deployments
Disaster recovery modernization
Ransomware resilience initiatives
Cloud migration programs
AI data readiness initiatives
Platform consolidation
Consistently exceed quarterly and annual bookings targets.
Executive Selling
Lead complex enterprise sales cycles by
Building compelling business cases
Quantifying financial outcomes
Navigating procurement and legal processes
Managing multi-stakeholder buying committees
Negotiating enterprise agreements
Become a trusted advisor capable of discussing
IT modernization
Digital transformation
Cloud economics
Cyber resilience
AI data strategies
Enterprise architecture
Customer Retention & Value Realization
Own the commercial renewal strategy for an assigned portfolio of enterprise customers, ensuring predictable recurring revenue and high customer retention.
Develop and execute renewal plans well in advance of contract expiration, identifying risks, aligning stakeholders, and driving successful on-time renewals.
Partner closely with Customer Success, Support, Professional Services, and Sales Engineering to maximize customer health, adoption, and satisfaction throughout the customer lifecycle.
Identify and proactively mitigate renewal risks through executive engagement, value realization discussions, and success planning.
Lead renewal negotiations, including pricing, contract structure, Enterprise License Agreements (ELAs), and multi-year subscription agreements.
Achieve or exceed annual renewal rate, Gross Revenue Retention (GRR), and Net Revenue Retention (NRR) targets while strengthening long-term customer partnerships.
Partner with Customer Success to ensure
High platform adoption
Successful renewals
Risk mitigation
Expansion identification
Executive sponsorship
Translate customer outcomes into measurable ROI.
Cross-Functional Leadership
Collaborate closely with
Sales Engineering
Customer Success
Product Management
Marketing
Professional Services
Executive Leadership
Channel Partners
Cloud Service Providers (AWS, Azure, Google Cloud)
Pipeline Management
Maintain accurate forecasting through Salesforce.
Develop
Territory plans
Opportunity strategies
Mutual action plans
Executive engagement plans
Achieve consistent forecast accuracy.
Required Qualifications
7+ years of enterprise technology sales or account management experience.
Proven success managing Fortune 1000 or Global 2000 accounts.
Demonstrated history of exceeding annual quotas ($2M+ preferred).
Experience selling enterprise software, SaaS, cloud infrastructure, storage, or cybersecurity solutions.
Strong executive presentation and communication skills.
Experience negotiating seven-figure enterprise agreements.
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