Senior ERP & Enterprise Applications Delivery Manager

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

Position Overview

The Senior ERP & Enterprise Applications Delivery Manager will lead the delivery and execution of enterprise application initiatives that support ecoATM’s finance, inventory, warehouse, fulfillment, and operational workflows.

This role is responsible for driving cross-functional delivery across Oracle EBS, warehouse management systems, enterprise integrations, and operational platforms while partnering closely with Finance, Supply Chain, Operations, Product, and Engineering teams.

The ideal candidate combines strong ERP delivery leadership with operational systems expertise and the ability to drive large, cross-functional programs in a fast-moving environment.

This role is focused on enterprise application delivery, operational enablement, and transformation initiatives rather than day-to-day infrastructure operations or platform administration.

ERP Program Delivery & Transformation (Oracle EBS / Oracle Cloud Readiness)

Lead end-to-end delivery of Oracle EBS initiatives including upgrades, process improvements, integrations, and operational enhancements

Drive functional delivery across Inventory, Order Management, Purchasing, AP/AR/GL, Subledger Accounting (SLA), and Cost Management modules

Support ERP modernization and simplification initiatives to improve scalability, maintainability, and operational efficiency

Partner with Finance and Accounting teams to improve close processes, inventory controls, audit readiness, and financial reporting accuracy

Support long-term Oracle Cloud / Fusion migration readiness and enterprise application transformation planning

Oversee enterprise structure alignment including multi-org, multi-region, and multi-currency operational models

Warehouse & Operational Systems Delivery

Lead warehouse and operational systems initiatives supporting receiving, grading, refurbishment, fulfillment, inventory management, and logistics operations

Drive delivery and integration initiatives acrossDeposco WMS, operational processing systems, Oracle ERP, and third-party logistics platforms

Partner with warehouse and operations teams to optimize fulfillment workflows, inventory accuracy, traceability, and operational throughput

Support operational scaling initiatives including inventory orchestration, warehouse automation, and cross-channel inventory management

Partner with operational stakeholders to improve process standardization and reduce operational complexity across supply chain platforms

Enterprise Integration & Systems Enablement

Oversee enterprise application integration delivery across ERP, WMS, operational systems, kiosk platforms, and reporting environments

Partner with Architecture and Engineering teams on enterprise integration strategy, standards, and scalability initiatives

Coordinate delivery of middleware, API, and data integration initiatives across enterprise systems

Lead data migration, cutover planning, and release coordination for large-scale system implementations and upgrades

Ensure enterprise applications maintain strong operational reliability, scalability, and supportability

Program Leadership & Governance

Partner with Finance, Supply Chain, Operations, Product, and Technology leadership to align enterprise application initiatives with business priorities

Lead cross-functional project teams including analysts, developers, implementation partners, and third-party vendors

Facilitate executive program governance, steering discussions, risk reviews, and cross-functional decision-making forums

Drive delivery accountability, program transparency, risk management, and execution discipline across multiple concurrent initiatives

Manage implementation partners and consulting vendors to ensure quality delivery and operational alignment

Mentor and develop team members across delivery, business analysis, and enterprise application functions

Governance, Controls & Continuous Improvement

Establish and maintain enterprise application governance processes including change management, release controls, documentation standards, and operational support frameworks

Partner with Finance and Compliance teams to support SOX / ITGC controls, audit readiness, and operational compliance requirements

Identify opportunities to improve operational efficiency, automation, scalability, and process consistency across enterprise workflows

Track and report delivery KPIs, operational improvements, inventory accuracy metrics, fulfillment performance, and business value realization

Support technical debt reduction and platform modernization initiatives across enterprise systems

Required Qualifications

10+ years of experience leading ERP or enterprise application delivery programs

5+ years in a Delivery Manager, Program Manager, or Enterprise Applications leadership role

Strong functional experience with Oracle EBS R12 (Inventory, Order Management, Purchasing, AP/AR/GL, SLA, Cost Management)

Experience leading enterprise application implementations and integrations in operational or supply chain environments

Experience with warehouse management systems such as Deposco, Manhattan, Blue Yonder, or equivalent platforms

Proven ability to lead complex cross-functional programs across Finance, Operations, Supply Chain, and Technology organizations

Strong understanding of enterprise integrations, operational workflows, and ERP process architecture

Experience delivering programs in multi-site, multi-region, or high-volume operational environments

Excellent executive communication, stakeholder management, and organizational leadership skills

Preferred Qualifications

Experience in retail, logistics, re-commerce, supply chain, or consumer electronics industries

Oracle EBS R12.2 upgrade or re-implementation experience

Oracle Cloud ERP / Fusion planning or migration experience

Experience supporting warehouse operations, inventory management, or fulfillment systems at scale

Experience with enterprise modernization or operational transformation initiatives

Experience with SOX / ITGC compliance and audit support processes

Familiarity with reporting and analytics platforms such as Power BI, Snowflake, Tableau, or OTBI

Agile delivery experience using Jira, Azure DevOps, or equivalent platforms

PMP, SAFe, or equivalent program management certifications preferred

Business Travel (How much will you travel?)

20% - Monthly travel to either San Diego, CA or Louisville, KY

Location (Where will you be working?)

Remote, USA

Pay Range (How much might you earn in your base salary?)

$135-$175k + Bonus Potential

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.

This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.