Sr. Manager, Accounting Operations & Transformation

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 7,000 automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

About the Role

The Senior Manager, Accounting Operations & Transformation is the execution engine behind the accounting transformation agenda. Where the Director sets strategy and organizational direction, you make it happen. You will own the day-to-day delivery of process improvements, system initiatives, and operational changes across the accounting organization, ensuring that what gets designed actually gets built, adopted, and sustained.

This role serves as the accounting lead on business initiatives from start to finish. You will be brought in early to define accounting requirements, lead user acceptance testing, manage the implementation, and own the stabilization period for several months post go-live. Once the initiative is fully embedded and operating as business as usual, you will transition ownership to the appropriate team and move to the next priority. The ability to drive a clean handoff, without things falling apart after you step back, is a defining measure of success in this role.

This role reports to the Director, Accounting Operations & Transformation and works closely with Finance, IT, and Business Operations. You will be the person who goes deep on the details, understands how the close actually works, knows where the process breaks down, and builds the fixes that hold. This is a hands-on, high-accountability role for someone who takes pride in flawless execution and finishing what they start.

What You Will Do

Execute and Deliver Initiatives

Serve as the accounting lead on business initiatives from requirements definition through UAT, go-live, and post go-live stabilization

Own the day-to-day execution of accounting improvement initiatives from kickoff through stabilization

Manage a structured transition to business as usual once initiatives are fully embedded, ensuring clean handoffs that do not require ongoing intervention

Manage project workstreams, timelines, and deliverables, keeping work on track and escalating when needed

Ensure changes are fully implemented and do not revert after go-live, following through until improvements are embedded in daily operations

Build and maintain SOPs and process documentation so work is repeatable and not dependent on individuals

Drive Process Improvements Across Core Accounting Functions

Identify and fix recurring issues across AP, AR, GL, Treasury, and Inventory

Diagnose root causes rather than symptoms, and design practical solutions that can actually be implemented

Standardize close processes, reconciliation templates, and close cadence across the team

Identify and remediate data quality issues affecting reconciliations, subledger accuracy, and close reporting

Support Oracle ERP Upgrade Execution

Own the accounting workstream details for the Oracle upgrade, including readiness planning, process documentation, and coordination with IT

Lead user acceptance testing for accounting-related system changes and ensure all issues are resolved before go-live

Serve as the day-to-day point of contact between Accounting and IT during testing and deployment phases

Support stabilization post go-live, ensuring the team is operating effectively in the new environment

Partner Across Functions to Resolve Operational Issues

Work directly with Finance, IT, and Business Operations to resolve issues that impact Accounting, especially where ownership is unclear

Surface upstream data and process gaps that create downstream accounting problems and drive them to resolution

Ensure accounting requirements are clearly communicated and carried through in cross-functional initiatives

Drive Adoption and Sustainment

Lead change management at the ground level, including training, communication, and reinforcement of new processes

Build consistent ways of working across the team so process quality does not depend on individual effort

Monitor improvements post implementation and address issues before they become recurring problems

What You Bring

Experience

8+ years in accounting operations, or a blend of public accounting and industry experience

Proven track record executing process improvement and system initiatives in a real operating environment

Hands-on experience with ERP systems, preferably Oracle, including user acceptance testing and deployment support

Deep understanding of how the close works in practice, including reconciliations, subledger processes, and close cycle mechanics

Experience leading business initiatives end-to-end, including managing stabilization periods and transitioning work to business as usual

Experience building SOPs, process documentation, and standard ways of working

Experience working effectively in a remote or distributed environment

Technical Knowledge

Strong working knowledge of accounting operations across AP, AR, GL, Treasury, and Inventory

Ability to diagnose operational root causes and design solutions that hold up in practice

Familiarity with data quality issues that impact reconciliations and close reporting

Solid understanding of internal controls within accounting processes

Execution and Influence

Strong project management skills with the ability to manage multiple workstreams simultaneously

Ability to drive accountability and move work forward across teams without direct authority

Clear communicator who can simplify complex operational issues for both accounting and non-accounting audiences

Comfortable working in ambiguity with a bias toward action and follow-through

Credentials

CPA preferred

How You Work

You go deep on the details and do not hand off before the work is done

You follow through until changes are embedded, not just delivered

You communicate proactively and keep leadership informed without being asked

You are practical, build solutions that work in the real world, and move fast

You are as effective working remotely as you are in a room, and you make the distance invisible

What Success Looks Like in 6-12 Months

The Oracle ERP upgrade accounting workstream is executed on time, with clean UAT and no disruption to the close

Recurring close issues are identified, root-caused, and resolved, not just tracked

Core processes across AP, AR, GL, Treasury, and Inventory are more consistent, documented, and repeatable

Business initiatives are delivered fully, with clean transitions to business as usual that do not require ongoing intervention

Process improvements are sustained after go-live and do not revert

The Accounting team has clear, documented ways of working and greater confidence in their day-to-day tools and processes

Leadership does not need to follow up on execution, because delivery is reliable and proactive

Business Travel (How much will you travel?)

<10%

Location (Where will you be working?)

San Diego, CA (Hybrid work schedule)

Pay Range (How much might you earn in your base salary?)

$150 - $175k

This position is also be eligible for short-term and long-term incentives based on individual and company performance.

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.

This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.