Director of Account Management-Employee Benefits

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Director of Account Management to their Acentria team in Ormond Beach, FL.

Job Summary

The Director of Employee Benefits Account Management provides strategic leadership, oversees their designated account management team, ensures exceptional client service, and drives operational excellence.

Essential Functions

Lead, coach, and mentor the Account Management team

Develop and execute team strategy and performance metrics

Serve as executive oversight for key clients

Oversee renewal strategy and service quality

Partner with sales and operations teams

Create and maintain strong carrier partnerships

Ensure designated team’s clients’ compliance requirements are satisfactory and up to date

Manage staffing, training, and team planning

Drive process improvement and operational efficiency

Manage book of business for large size clients

Lead renewal strategy and negotiate with carriers

Deliver client presentations and open enrollment materials

Manage escalations and resolve complex issues

Analyze claims data and funding strategies

Prepare spreadsheets, proposals, and enrollment materials

Other duties as assigned

Competencies & Qualifications

Strong leadership and people management skills

Expert knowledge of medical (fully insured and self-funding), dental, vision, life, disability, and voluntary benefits

Education & Experience

5+ years in employee benefits account management

2+ years managing teams

State Health & Life license required

Disclaimer

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO)

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

Benefits

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!