Business Development Manager - Emergency Services (Police)

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Job Description

Overall purpose of the job

Our mission is to become the trusted technology partner of choice for Blue Light organisations by helping them securely modernise through innovation, collaboration and exceptional service.

Join the team helping the UK’s Emergency Services harness technology to protect communities, save lives & build a more resilient future

This newly created role offers the opportunity to build and develop one of the UK's most strategically important territories.

You'll take ownership of the Northern Police market, developing a territory strategy that delivers sustainable growth through:

Net new customer acquisition

Strategic account development

Executive relationship building

Driving Partner-led opportunities

Maximising Framework engagement

Long-term market development

You'll work alongside the end-to-end Exponential-e team to deliver complex technology solutions that genuinely improve policing outcomes.

Key responsibilities for this job

Territory Leadership

Own and execute the commercial strategy for the Northern England and Scotland Police territory.

Build and maintain a strategic territory plan focused on long-term, sustainable growth.

Identify, prioritise and develop target Police Forces and associated organisations.

Develop executive engagement strategies for each priority account.

Build a healthy, predictable pipeline capable of delivering sustainable growth.

Business Development & Sales

Create, qualify and close high-value new business opportunities.

Develop compelling value propositions aligned to customer outcomes.

Lead complex sales opportunities from initial engagement through to contract signature.

Consistently exceed annual ARR, gross margin and revenue objectives.

Maintain accurate forecasting and pipeline management within Salesforce.

Develop robust account plans and win strategies for strategic opportunities.

Build multi-threaded relationships across business, operational and technology stakeholders.

Executive Relationship Management

Develop trusted relationships with senior decision makers including:

Chief Constables

Deputy Chief Constables

Chief Information Officers

Chief Technology Officers

Directors of Digital

Heads of ICT

Procurement leaders

Police & Crime Commissioners

Strategic programme leaders

Position yourself as a trusted advisor who understands both policing challenges and technology-led transformation.

Strategic Partnerships

Develop strong relationships with selected strategic technology partners.

Create joint account and business development plans.

Generate partner-led opportunities.

Identify new routes to market through partner ecosystems.

Represent Exponential-e within partner engagement activities.

Public Sector Frameworks

Identify opportunities through relevant Public Sector procurement frameworks.

Work closely with Bid Management to maximise win rates.

Influence opportunities early, well before procurement activity begins.

Ensure opportunities are positioned effectively throughout the procurement lifecycle.

Knowledge and experience required

A proven track record of delivering consistent net new business growth within enterprise technology sales.

Experience selling managed services, cloud, cyber security, networking or digital transformation solutions.

Experience selling into either Police, Blue Light, Central Government or the wider Public Sector.

Strong executive relationship-building skills.

Experience leading complex, multi-stakeholder sales opportunities.

Excellent commercial, negotiation and presentation skills.

Strong forecasting and pipeline management discipline.

The ability to work collaboratively across technical, commercial and delivery teams.

Current SC, MPPV3 clearance or the ability to obtain both.

Desirable Experience

Knowledge of UK policing and the wider Blue Light environment.

Experience working with Public Sector procurement frameworks.

Experience developing strategic technology partnerships.

Understanding of AI, Cloud, Cyber Security and Digital Transformation.

Experience working with enterprise CRM platforms such as Salesforce.

Our People

Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.