Responsible Gaming Analyst

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

Super Technologies is looking for an experienced, passionate and determined Responsible Gaming Analyst . Responsible Gaming is central to how we operate, ensuring every player has a secure and safe online experience, and in this role you will play a key part in supporting clients by safeguarding the business — checking for problem gambling, multiple registrations, underage players, and criminal activity related to banking and payments.

What the role involves

Review customer accounts to identify Responsible Gambling risks and ensure compliance with internal policies

Act as the escalation point of contact for questions and issues relating to Responsible Gambling

Deliver training to staff on Responsible Gaming policies and processes, in line with best practice and industry requirements

Utilise specialist tooling to identify players displaying addictive behaviour and prevent underage gambling, contacting affected players by email or phone to offer guidance and support in line with internal policies

Monitor player behaviour to identify and assess indicators of gambling-related harm, ensuring proactive interventions and producing monthly risk reports for management

Collaborate effectively across a multinational, culturally diverse team, demonstrating cultural awareness and flexibility

Support a positive, cooperative working environment by helping colleagues and adapting to changing priorities

What we are looking for

1 to 2 years' work experience in a similar role within iGaming

Excellent oral and written communication skills in English and Greek

Empathy, good listening skills and an analytical mind

Strong organisational and communication skills with attention to detail

Interest in the psychology of addiction, and in regulatory and compliance topics

Knowledge of Due Diligence processes and Responsible Gambling regulations

Professional, honest, reliable and organised approach to work

Nice to have

Experience working in a Responsible Gaming role

Fluency in Bulgarian, Spanish or Serbian

What we offer

Medical / Health Insurance

Open Annual Leave

Employee Assistance Programme

Training & Learning Development

Knowledge-sharing culture

Use of the latest technologies and tools

Competitive salary and bonuses

Flexible working hours

Remote work whenever you need

Travel opportunities

Additional benefits vary by country and will be shared during the hiring process.

About Super

We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.

Shaping the Future of Play

Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers

Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.