Sorting Hub Team Lead - Jumia (Full Time)

About Jumia

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you will be doing

Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Driving performance management of your team members

Preparing and implementing training and development plans for associates

Managing, on a daily basis, end-to-end operations for either one large site

Executing inbound and outbound operations, coordinate workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise

Fully understand processes and daily goals, and make recommendations to improve performance

Report and escalate systemic issues to management as necessary and in a timely manner

Supervise the seasonal contract-based employees by reviewing their day to day tasks and manage their productivity, attendance and collaborate to reach the required objective

What we are looking for

Understanding of E-Commerce Direct-to-Consumer order fulfillment concepts

Excellent knowledge of English (verbal and written)

Strong communication skills are critical

Approachable and responsive, able to connect with employees at all levels

Bachelor’s degree and at least 2 years of experience in a distribution, warehousing or logistics and Supply Chain environment

Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge

At least 1 year of direct leadership, indirect leadership.

We Offer

A unique experience in an entrepreneurial, yet structured environment

A unique opportunity of having strong impact in building the African e-commerce sector

The opportunity to become part of a highly professional and dynamic team

An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.