Business Support Co-Ordinator

About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Business Support Co-Ordinator - Fleet Financial

Permanent, Full time

Hours: 36 hours per week

Salary: £26,000 - £29,000 per annum plus bonus

We are looking for a highly organised and proactive Business Support Coordinator to join our growing team. This role is central to ensuring a smooth, compliant and customer‑focused process from vehicle order through to delivery. If you thrive in a fast‑paced environment, enjoy working with multiple stakeholders, and take pride in delivering exceptional service, we’d love to hear from you.

About the Role

As a key member of our Operations team, you will

Oversee the full lifecycle of vehicle orders , from initial placement through to final delivery.

Complete finance proposals , liaising with our panel of funders and preparing or requesting the correct finance documentation.

Manage return vehicles for Business Development Managers, including arranging extensions or uplifts.

Check and verify all finance documents prior to arranging delivery.

Liaise with customers and suppliers regarding vehicle availability , lead times and delivery arrangements.

Process completed deals for payout once vehicles have been delivered.

Provide administrative support across internal departments, including monthly V11 and V5 checks and vehicle hire tasks.

Run reports for Business Development Managers to support performance and pipeline visibility.

Act as a point of contact for customers when their account manager is unavailable.

Provide reception cover on a rota basis for tea and lunch breaks.

Carry out any additional administrative duties as required by the manager.

Core Benefits

Competitive salaries with structured pay scales and progression as you grow within the business

Generous annual leave that increases with your length of service

Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave

Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing

Eyecare vouchers to help cover vision care needs

Smart Health – 24/7 access to GP services to support your mental and physical wellbeing

Dental insurance for everyday dental care and unexpected treatments

Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app

Free will writing services to help plan for the future

Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle

Discounted gym memberships to support an active lifestyle

Travel insurance to help you explore with confidence

Access to home and technology vouchers

bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.