Senior Systems Engineer

Experience of minimum 10 years of core Windows servers for L3 position.

Must know

Active Directory Architecture, FSMO, Trusts, replication issues, GPO troubleshooting, Sites and services

DNS troubleshooting

DHCP knowledge

Windows Server core troubleshooting (Server performance analysis, BSOD,)

Server Hardware (HP, Dell, IBM, Cisco UCS, Blade Servers) / Raid troubleshooting.

Backup troubleshooting

Windows cluster troubleshooting & Migration and log analysis.

Windows patching troubleshooting

Root Cause Analysis (RCA) for Major Incidents and P1/P2 cases

Migration - DHCP\AD\File and print server.

Certificate authority (Root CA / Subordinate CA), IIS website renewals.

Azure resources management

Azure AD connect

ITIL Process

24*7 rotation shifts

Good to have

VMware

Azure Certification (AZ-104)

Windows in place Upgradation

Storage Basic

Network Basic

Basic PowerShell Scripting

Windows vulnerability

Defender

Roles and Responsibilities

Providing support to US & Europe customers hence communication should be crisp .

Interact with customers, end-users and team members.

Escalation points for lower tier technical teams

Installation, configuration, maintenance and support for hardware, operating systems and applications

Participation in completing customer change requests and problem ticket resolution outside of normal business hours.

"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."