Sales Development Representative

Summary

At MasterControl, our Sales Development Representatives are the spark that turn conversations into opportunities that move business forward. As an SDR, you’ll partner closely with Sales and Marketing to generate, qualify, and nurture leads, guiding prospects in their first conversations and handing them off to a Regional Account Executive.

This role is perfect for someone who loves connecting with people, thrives on goals, and enjoys digging into real customer challenges. You’ll balance inbound demand with proactive outbound outreach, sharpen your sales skills, and open doors to your long-term growth at MasterControl.

Responsibilities

Prospect, qualify, and educate inbound and outbound leads

Generate meetings and pipeline through disciplined multi-channel outreach

Research accounts, personas, and industries aligned to MasterControl

Engage with curiosity to uncover operational and business process challenges

Clearly communicate MasterControl’s value to diverse audiences

Partner with Account Executives on territory and prospecting strategies

Qualify opportunities and provide clear, documented handoffs

Maintain accurate activity, discovery, and pipeline data in Salesforce

Consistently meet or exceed activity and opportunity creation goals

Share insights and best practices to elevate team performance

Build product, industry, and competitive knowledge in regulated markets

Operate with urgency, accountability, and strong attention to detail

MUST HAVE SKILLS

Demonstrated curiosity and comfort experimenting with AI tools or workflows to work more efficiently and effectively

Strong written and verbal communication skills

Solid time management, prioritization, and execution skills

Professional resilience when handling objections and complex discussions

Self-motivated, goal-driven mindset with a focus on continuous improvement

Ability to work independently while collaborating closely with teammates and stakeholders

Attention to detail with a strong commitment to CRM accuracy

Comfort engaging both business and technical stakeholders

PREFERRED SKILLS

Experience in an SDR/BDR or customer-facing role (B2B SaaS preferred)

Familiarity with Salesforce , Salesloft , and LinkedIn Sales Navigator

Experience with multi-channel outreach (email, phone, social) to both follow up on inbound interest and proactively prospect outbound

Exposure to supporting Account Executives in SMB and/or Mid-Market sales

History of achieving activity or pipeline goals

Comfort working in structured, metrics-driven environments

Bachelor’s degree or equivalent experience

PHYSICAL DEMANDS AND WORKING CONDITIONS

Ability to work at a computer and desk for extended periods.

Extended hours on the phone may be required.

The Sales Development Representative role at MasterControl offers an exciting opportunity for driven, goal-oriented professionals to excel in a fast-paced, collaborative environment. By joining our team, you will contribute to our ongoing success by driving lead generation, nurturing prospects, and fostering valuable relationships with potential customers. If you possess the skills, experience, and passion for sales, we encourage you to apply and become an integral part of our world-class Sales Operations group.

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy

Competitive compensation

100% medical premium coverage (yes, you read that right!)

401(k) plan with company match

Generous PTO packages that increase with tenure

Schedule flexibility

Fitness clubs (you get paid to have fun and be active!)

Company parties and employee recognition programs

Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)

Onsite massage therapist

Innovation center and gaming rooms at the office

Dental/vision plans

Employer paid life insurance policy

Much, much more!

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources.

Equal Opportunity Employer, including disability and protected veteran status