Office Operations Specialist

Transnetyx Tissue is seeking a full-time Office Operations Specialist to join our team!

Location: Springfield, Illinois

Schedule: Full-time | onsite | in-person

Compensation: starting hourly rate up to $20.60

Be the Hub of a Fast-Paced Life Sciences Team

Transnetyx Tissue is looking for an organized, customer-focused professional who thrives in a fast-moving environment and enjoys balancing customer service, operations, shipping, and administrative support.

As our Office Operations Specialist , you’ll play a critical role in supporting customers, coordinating orders, and helping keep day-to-day operations running smoothly. This is a hands-on role ideal for someone who enjoys variety, takes pride in accuracy, and wants to be part of meaningful scientific work.

What You’ll Do

Serve as the first point of contact for customers via phone and email

Process and schedule customer orders accurately and efficiently

Create estimates, invoices, shipping labels, and sales orders

Coordinate daily order communication with laboratory staff

Package and prepare domestic and international shipments

Assist with inventory, purchasing, and receiving deliveries

Support office operations, supplies, and facility coordination

Collaborate across teams to ensure excellent customer experience

What We’re Looking For

High school diploma or equivalent required; Associate degree preferred

2+ years of office, operations, customer service, or administrative experience preferred

Strong organization and multitasking skills

Excellent communication and attention to detail

Comfortable using Microsoft Office and business systems

NetSuite or accounting software experience is a plus

Ability to work independently in a fast-paced environment

Why Join Transnetyx?

✔ Stable, growing life sciences company

✔ Variety in your day — no repetitive desk-only role

✔ Team-oriented culture with meaningful work

✔ Opportunity to grow operational and customer service skills

✔ Competitive pay for the Springfield market

Physical & Work Environment

This is an active office and operations role that includes computer work, shipping support, packaging, inventory handling, and occasional lifting (typically around 20 lbs. on a daily basis, although up to 50 lbs. at times).

Hazmat training will be provided as part of order fulfillment responsibilities.

Apply Today

If you enjoy organization, customer interaction, and being an essential part of a collaborative team, we’d love to hear from you!