Director of Cloud Platform Engineering (on-site)

Director of Cloud Platform Engineering (Onsite) - Plano, TX

Welcome to Ziosk, where we empower restaurants to focus on what matters most: the guest experience!

Have you ever used a tablet to pay at a restaurant? We pioneered the pay-at-the-table concept and we’re cooking up a plan to transform the restaurant industry. Our recipe for success has been adapting and growing to exceed the needs of our clients, such as Olive Garden, Texas Roadhouse, Chili’s and more – helping them create an experience that keeps guests coming back. Today we have a full menu of solutions, from hardware to software to cloud-based and AI driven products, all focused on helping them create the best guest experience possible to grow their bottom line.

Our secret sauce? Our people! Every day, they’re cooking up bold solutions, making Ziosk the leading pay-at-the-table provider in the industry.

Want a seat at our table? Ziosk is looking for a highly experienced Director of Cloud Platform Engineering to join our Engineering department. This role leads the design, development, and delivery of Ziosk’s modern cloud payment gateway and cloud native integration layer enabling connectivity with modern POS platforms.

The Main Course – Responsibilities

Own engineering on time delivery, quality, scalability, security, high-availability, and fault-tolerant performance of Ziosk’s cloud payment enabling applications, platforms, and infrastructure.

Software Engineering & Technical Leadership: Lead and mentor senior software engineers, architects, and engineering managers, including all supervisory duties for staffing and performance management

Establish and enforce engineering standards for Code quality, testing, and review, inclusive of secure‑by‑design development

Champion and guide team in responsible use of AI to improve engineering productivity, quality, an operational insight.

Own engineering readiness and successful completion of PCI SSS and other certification

Champion the responsible use of AI to improve engineering productivity, capacity, velocity, quality, and operational insight, including AI‑supported coding, refactoring, and debugging, automated test generation and coverage analysis, and AI‑assisted documentation and architecture discovery while establishing guardrails for AI usage in security‑sensitive systems.

Making and meeting software engineering delivery while driving cross-functional alignment, delivery and execution, translating business goals (new POS integrations, cloud adoption, revenue enablement) into clear engineering roadmaps and execution plans.

Communicate delivery risks, architectural tradeoffs, and investment needs clearly to executive leadership.

What You Bring To The Table – Qualifications

Software Engineering & Architecture: Deep experience building cloud‑native, distributed systems in production; Strong understanding of payment systems, transactional integrity, and high‑availability architectures; Ability to guide architectural decisions without needing to be the primary implementer.

Security & Compliance: Experience delivering systems subject to security standards and certifications (e.g., PCI‑related frameworks); Strong instincts for designing systems that are secure, auditable, and certifiable.

AI & Modern Engineering Practices: Working knowledge of AI‑assisted software development tools and workflows; Ability to identify high‑leverage AI use cases while avoiding risk in safety‑critical domains; Experience applying AI to improve developer productivity and operational insight without sacrificing quality.

Leadership & Systems Thinking: Proven ability to lead multi‑team engineering organizations, including contractors; Experience operating at Director altitude, balancing strategy, execution, and people leadership; Strong communicator capable of aligning engineers, product leaders, and executives around complex technical goals.

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano, TX. No agencies or third-party recruiters, please.