Defined Contribution Account Manager

If you excel at solving your clients’ 401(k) problems, you deserve better than a job that is just “okay”. Do you want the flexibility and convenience of working from home? Are you looking for a position with career advancement opportunities? Are you tired of working insane overtime? If so, Nova 401(k) Associates may have a “wow” position for you!

Overview of the Position

Nova 401(k) Associates is looking to fill fully remote Defined Contribution Account Manager positions. We will provide you with a home office set-up including a computer and a phone. Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees!

We are in the process of transforming our Account Manager positions to focus more on review and client/advisor service. Our Account Manager position is supported by a strong implementation group, plan document team, special projects team, and a loan and distribution department. Our Account Managers are organized into teams that work toward firm goals with special recognition given to individuals with exceptional performance. Each Team Leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

About Nova

Nova 401(k) Associates is a vibrant and growing national third party, non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.

What Nova Offers You

This position supports a great work-life balance with a 37.5 hour work week, generous PTO, and overtime pay. We also financially support professional designations and offer regular, recurring professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.

Job Responsibilities

Maintain client and advisor relationships with a high active client retention rate

Maintain a caseload with approximately 50% split between ADP and Safe Harbor plans

Manage and prioritize your workload towards weekly goals in a results oriented team environment

Exemplify superior client service and the ability to consult with clients regarding plan operation and design

Work with other Nova departments, record-keepers, and advisors to ensure a great client experience

Document all client interactions in our workflow management system

Perform work according to Nova policies and procedures

Expand professional knowledge through seminars and self-study

Qualifications

Five or more years of 401(k) plan administration experience

Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing

NIPA credential, ASPPA credential, or a 4 year college degree

Excellent written and verbal communication skills

Excellent time management, organizational skills, and ability to multi-task

Ability to proactively and independently manage a book of business

High level of critical thinking

Committed to lifelong learning and coachable

Compensation and Benefits

Base Salary $70,000 - $100,000

Salaried, non-exempt

Medical, dental, disability, and life insurance

Paid time off

401(k) plan with employer match

Work Location/Hours

Work from home

Must work from USA and be authorized to work for any US employer

We will supply all necessary computer equipment

37.5-hour work week

You may choose a start time between 7:30 am and 8:30 am

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