Business Development Manager

Role Overview

You will own the customer side of our go to market motion, from identifying design partners to driving pilots through to commercial deployment. You will work directly with early customers, shape how our robotics systems are deployed in real environments, and convert early engagements into long term partnerships. This role sits at the intersection of product, engineering, and revenue.

Responsibilities

Identify, engage, and develop pipeline with early design partners across industries where robotics can create meaningful impact

Build deep relationships with early adopters to understand workflows, operational constraints, and real world problems

Drive customer engagements from initial outreach through pilot, deployment, and expansion

Own pilot to production conversion, including commercial discussions and deal execution

Translate customer insights into actionable feedback for product and engineering teams

Work closely with engineering to shape product direction based on real world usage

Lead early pilot deployments and customer evaluation programs

Navigate complex technical sales cycles involving multiple stakeholders

Build structured customer feedback loops that inform roadmap and prioritization

Support product demonstrations, proof of concept programs, and early customer trials

Develop use cases and deployment playbooks for robotics applications

Define pricing, packaging, and commercial structures for early deployments

Work closely with the Partnerships Lead to align ecosystem strategy with customer demand

Represent the voice of the customer internally across product, engineering, and leadership teams

Qualifications

Experience in customer-facing roles within robotics, autonomy, AI, or deep technology environments

Background in customer development, solutions engineering, product strategy, technical business development, or sales

Experience in management consulting or equivalent problem-solving roles, with exposure to operational or industrial systems

Experience at an early-stage or high-growth startup, ideally operating in 0→1 or pre-product environments

Strong technical fluency, able to engage directly with engineering teams and customers on system behavior, constraints, and deployment tradeoffs

Proven ability to own pipeline, drive deals end-to-end, and close complex, technical engagements

Track record working across product and engineering to translate real-world customer needs into shipped systems

Experience selling into or deploying within operational environments such as manufacturing, logistics, or industrial settings

Comfortable leading ambiguous, high-stakes engagements with early adopters and shaping the product in parallel

High agency and execution focus, able to operate independently and drive outcomes without defined playbooks

Strong communication, negotiation, and relationship-building skills