Senior Software Engineer

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Key Responsibilities

Design and build production-grade AI platform services — LLM gateways, MCP servers, and agent orchestration frameworks

Lead the design and implementation of Tekion's AI gateway — a unified abstraction layer for multi-provider LLM access with intelligent routing, fallback, cost optimization, token budgeting, and comprehensive observability

Design and implement MCP (Model Context Protocol) infrastructure • Design agentic AI patterns — multi-step reasoning workflows, tool orchestration, guardrails, and human-in-the-loop escalation paths

Take end-to-end ownership of critical platform subsystems

Solve complex performance bottlenecks across inference and orchestration layers

Mentor junior and mid-level engineers • Communicate and collaborate with management, product, QA, UI/UX, and AI/ML teams

Deliver with quality, on time, in a fast-paced start-up environment

Skills & Qualifications

Bachelor/Master's in Computer Science or relevant fields

5+ years of relevant software engineering experience

Strong sense of ownership

Excellent Java and object-oriented development skills

Experience in building and scaling microservices

Strong problem-solving skills, technical troubleshooting, and diagnosing

Expected to be a role model for young engineers with a strong sense of code quality and enforce code quality within the team

Strong knowledge in RDBMS and NoSQL technologies • Experience in developing backends for enterprise systems (eCommerce / manufacturing / supply chain, etc.)

Excellent understanding of debugging, performance, and optimization techniques

Experience with Java, MongoDB, MySQL, AWS technologies, ELK stack, Spring Boot, Kafka • Experience in developing large-scale cloud-native applications

Strong understanding of LLM fundamentals

Experience with or strong knowledge of MCP (Model Context Protocol) — designing tool schemas, building MCP servers, tool discovery, and integrating MCP into agentic workflows

Understanding of AI gateway architecture — multi-provider LLM routing, semantic caching, load balancing, token tracking, cost allocation, fallback chains, and request/response logging

Familiarity with agentic AI frameworks — LangChain/LangGraph, LlamaIndex, CrewAI, OpenAI Agents SDK, or similar orchestration tools

Experience with LLM observability and evaluation — tracing (LangSmith, OpenTelemetry), LLM-as-judge evaluation, cost and latency monitoring

Understanding of AI safety and guardrails — input/output validation, PII detection, content filtering, and hallucination mitigation

Demonstrated ability to deliver in a fast-paced environment

Good communication skills

Effective 4 Aug 2026, Current Tekion Employees should apply via the Internal Job Board in Ashby

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

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