Senior Content Marketing Manager

About Leap

Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.

Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.

We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.

About the Role

As the founding Senior Content Marketing Manager, you will own the content that explains, differentiates, and accelerates Leap’s growth across the two audiences we serve: the employer benefits leaders, health plans, and TPAs who buy Leap, and the members on specialty medicines who depend on us for care.

This is a senior individual contributor role for an exceptional writer who can move fluidly from category-defining thought leadership to high-converting sales and website copy to patient activation campaigns that earn trust and drive action. You will translate a complex, high-stakes healthcare model into language that is clear, credible, and compelling — whether you are helping a CFO understand the financial impact of Leap, giving a benefits leader the words to champion us internally, or writing the direct mail piece that motivates a patient to call their Care Guide.

You will report to the Head of Growth Marketing and partner closely with the Head of Member Marketing, but this is a builder role: you will be expected to shape the strategy, write the copy, pressure-test the message, incorporate feedback, and ship.

This is a fully remote role, open to candidates across the US. Candidates in the New York Metro , San Francisco , or Seattle areas are strongly preferred.

Key Responsibilities

1. Content Strategy and Editorial Ownership

Own Leap's end-to-end content strategy across blog, long-form white papers, thought leadership, LinkedIn organic, social calendar, ABM, web, and lifecycle email

Build the editorial calendar tied to GTM priorities, product launches, and the moments that benefits leaders, consultants, and members care about most

Define and steward Leap's brand voice across every audience and channel, ensuring the same warmth and clinical credibility shows up in a CFO white paper and a member SMS

Set the bar for editorial quality across freelancers, contractors, and AI-assisted workflows

2. Long-Form B2B Content and Thought Leadership

Produce flagship long-form assets (white papers, original research, benchmark reports, thought leadership, in-depth blog series) that establish Leap's authority in specialty infusion. The work needs to earn trust with both buyers (benefits leaders, TPAs, brokers, consultants) and the patients who will trust Leap with their specialty therapy

Frame the specialty infusion category for the industry — the narratives, the language, and the framing that benefits leaders and consultants pick up and repeat. When the category talks about Leap's space, our words show up in the conversation

Develop proprietary research and benchmark reports Leap publishes annually — anchor data the industry cites, repeat surveys benefits leaders look for, original analysis on the specialty pharmacy line item that becomes a regular industry reference

Lead organic search and GEO (Generative Engine Optimization) strategy: build topical authority around specialty infusion, employer pharmacy benefits, and self-funded plan design so Leap ranks in traditional search and gets cited by LLMs (ChatGPT, Gemini, Claude, Perplexity)

Own the broader social calendar across Leap's owned channels — LinkedIn company page, partner co-marketing posts, and industry conference content

3. Direct Response, Website, and Campaign Copy

Write the direct response copy that drives action: sales letters, lead-gen landing pages, paid ad variants with clear CTAs, demo request flows, downloadable asset promos

Maintain consistency between B2B and B2C copy so member-facing experiences reinforce employer-facing promises

4. Test-and-Learn Discipline

Run structured A/B tests across subject lines, hooks, CTAs, creative variants, and landing page elements

Translate test results into repeatable creative frameworks and brief templates

Document hypotheses, results, and learnings so the team builds on past tests instead of re-running them

5. Measurement and Iteration

Define the KPIs that matter for content: organic traffic, citation share in LLM responses, pipeline influence, member campaign conversion rates, content-influenced revenue

Build the reporting framework that connects content output to business outcomes

Refresh and improve existing content based on performance data, not just publish-and-move-on

6. AI Workflow and Scale

Use AI tools (Claude, ChatGPT, AirOps, Clearscope, or similar) to accelerate production and research without sacrificing originality, quality, or editorial voice

Build prompt frameworks, briefing systems, and quality checks that let a lean team produce high-volume, high-quality content

Stay current on how GEO, LLM citation behavior, and AI-assisted workflows are reshaping content marketing

Qualifications

Required

6-8+ years of content marketing and copywriting experience, including 3+ years in healthtech (digital health, benefits, payer, provider, care delivery, or pharmacy-adjacent)

Exceptional writer with a portfolio that demonstrates breadth: long-form authority work (white papers, thought leadership, research reports), short-form campaign copy (email, paid social, direct mail, SMS), direct response copy (sales letters, landing pages, lead-gen assets), AND website copy (product pages, hero sections, conversion-focused web). We will read the writing samples carefully

Proven track record building content programs that drove measurable outcomes: organic traffic growth, pipeline influence, member engagement, or revenue

Deep understanding of B2B2C marketing — both B2B buyer journeys (benefits leaders, TPAs, consultants, HR, CFOs) and consumer activation patterns (member outreach, healthcare consumer trust-building, specialty infusion patient journeys)

Hands-on expertise across SEO, GEO/LLM optimization, content distribution, and editorial workflow

Comfort translating clinical and pharmacy concepts into clear language for non-clinical audiences, with awareness of HIPAA and PHI guardrails

Strong test-and-learn discipline, with examples of A/B testing programs that produced repeatable creative frameworks

Practical fluency with AI tools in a content and copy workflow

Startup attitude. Willing to roll up your sleeves and do the work. You are excited to be a player, not just a coach. You ship work, not process

Original research or benchmark report authorship

Preferred

Experience selling into self-funded employers, benefits consultants, or TPAs

Member-facing or consumer campaign copy chops (email, paid social, direct mail, SMS, member portal). A strong plus given the B2B2C nature of Leap

Experience building content functions from 0 to 1 at a growth-stage company

Compensation and Benefits

Base salary range: $105,000 – $150,000 per year, depending on qualifications, experience, and location

Eligibility for equity

Comprehensive medical, dental, and vision coverage

Access to 401(k) retirement plan

Flexible remote work across the US

At Leap, we’re building an outlier company with real impact — and that takes focus, energy, and commitment. If that excites you, we’d love to hear from you.

Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We’re committed to building a team that reflects a diversity of perspectives, experiences, and identities.