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Project Manager II

zeta india Bangalore

See all open roles at zeta india

Ghost-risk verdict

Some ghost-posting signals

  • open for 86 days (60–89 days is elevated risk)
  • reposted 1× (reposts correlate with ghost postings)
  • removed from the board and reposted at least once
  • 807 open roles at this company in 30 days (mass-hiring blitz)
  • no salary disclosed (correlates with ghost postings)

How we score ghost risk →

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About the role

Responsibilities

1. Communication & Channel Governance

Ensure no posts/messages across support channels, chats, or groups remain unaddressed

Highlight leader-specific queries for timely attention

Align with SRE teams as needed

Ensure all SRE-related emails are acknowledged and actioned

2. Calendar & Meeting Management

Regularly review calendar (start, during, and end of day)

Ensure RSVPs are shared/requested for all meetings

Schedule requested calls immediately

3. Change Management ( CMR / eCMR Governance)

Ensure no CMR /eCMR has missing planned start dates

Validate all Olympus changes are correctly tagged

Review scoped changes for completeness, accuracy, and impact diffs

Drive CAB alignment, approvals, and calls

Coordinate Change communications and downtime windows

Collaborate on dependencies (EOD runs, Day-1 readiness, demos)

Proactively unblock execution issues

Maintain CMR hygiene, reports, and pipeline cleanup

Ensure all required fields are updated and accurate

4. Downtime Governance

Maintain Downtime Tracker with validated impact analysis

Coordinate issue resolution during demos with stakeholders

5. EOD & Internal Demo Governance

Ensure no EOD issues (Prod/ UAT ) remain unaddressed

Validate EOD tracker data accuracy

Ensure internal demo scripts run successfully

Drive same-day resolution or escalate blockers

6. Incident, RCA & Change Governance

Ensure no stale CMRs, INCs, or RCAs; prevent SLA breaches

Drive closure through proactive follow-ups and email communication

Maintain incident hygiene (correct mapping, linking, field updates)

Escalate SLA breaches promptly

Conduct/ensure BRC reviews for Sev-1 & Sev-2 RCAs

7. Reporting & Metrics

Publish monthly governance deck within first 2 working days

Update SLO metrics at the start of each month

Maintain accurate tracking and reporting across all governance areas

8. Onboarding & Configuration Governance

Oversee new service/cluster onboarding with correct SaaS mapping

Ensure tenant and CSN onboarding documentation & sign-offs

Maintain accurate SaaS–cluster mappings across all platforms (Ryze, Olympus, Sparrow, etc.)

9. Data Hygiene & Compliance

Ensure no null values in planned/actual deployment fields

Maintain accurate SaaS mapping (no “None” cases)

Enforce complete and correct data across systems and trackers

10. Stakeholder Collaboration & Escalation

Act as a central coordinator across SRE, CS , and stakeholders

Proactively identify risks, unblock dependencies, and escalate issues

Ensure smooth execution of releases, demos, and operations

Skills

Strong operational and delivery management

Excellent communication, stakeholder, and conflict-resolution skills

Data-driven decision-making and analytical thinking

Budgeting, cost analysis, and resource planning

Familiarity with cloud platforms (AWS)

Experience and Qualification

Experience Landscape: 4-8 years of experience in Project Management.

Education/ Pedigree: B.Tech

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