Sr. Director, Solutions Consulting

Responsibilities:

Commercial & Pre-Sales Leadership

· Set the solutions consulting strategy and own its connection to enterprise sales objectives and long-term growth targets.

· Act as the senior commercial partner to Sales leadership — shaping deal strategy, solution design, pricing frameworks, and competitive positioning at the account and portfolio level.

· Serve as the final escalation point for complex or high-risk opportunities that require cross-functional alignment and executive judgment.

· Set the standard for rigor and consistency across pre-sales, and hold the org accountable to it, to improve win rates and deal quality company-wide.

· Represent solutions consulting in executive and board-level forecasting and pipeline conversations as needed.

Solutions Consulting Team Leadership

· Build and scale the solutions consulting function — operating model, process, hiring plan, and performance standards.

· Develop the team into recognized subject matter experts across the full sales lifecycle: demos and solution positioning, protocol scoping and feasibility, pricing and solution design strategy.

· Define the metrics that matter — win rate, deal progression, sales effectiveness — and report on them to Commercial Leadership.

· Build the team's bench strength through coaching, succession planning, and career development for senior team members.

Launch Strategy & Readiness

· Own end-to-end launch strategy for new products and major product enhancements, from concept through go-live.

· Make sure every launch plan covers what it needs to: delivery model readiness and operational change, SOP and technical spec updates, call center and operational training, sales enablement and pricing structures, marketing and customer-facing collateral.

· Certify that every launch is commercially viable, operationally executable, and scalable before it goes live — and own the outcome afterward.

· Partner directly with Product leadership to shape the roadmap based on market and deal feedback, not just execute against it.

Cross-Functional Leadership

· Establish and lead a cross-functional Launch Readiness Group, bringing together stakeholders from Commercial, Operations, Product, IT, and Customer Delivery.

· Drive accountability, decision-making, and execution across functions to ensure launches meet timelines, quality standards, and commercial objectives.

· Influence roadmap prioritization by bringing market, customer, and competitive insights into cross-functional planning discussions.

Education:

Bachelor’s degree in Business Administration, Finance, or a related field required

MBA or other graduate degree preferred

Experience:

Significant experience in solutions consulting, pre-sales, sales engineering, or a related commercial role supporting enterprise sales.

Deep understanding of complex sales cycles, deal structures, and selling strategies in a B2B or services-driven environment.

Proven experience leading pre-launch and launch strategies for new products or platforms. · Demonstrated success leading and influencing cross-functional teams across Commercial and Operations.

Strong competitive and market awareness, including industry trends, technologies, and evolving customer needs

Skills:

Advanced consultative and problem-solving skills with the ability to influence senior stakeholders.

Strong executive presence with the ability to communicate complex concepts clearly and persuasively.

Highly collaborative leadership style with a track record of driving alignment across functions.

Passion for technical sales, customer engagement, and building scalable commercial capabilities.

Ability to balance strategic thinking with hands-on execution in a fast-paced environment.