Revenue Operations Manager, GTM Technology & Deal Operations

Roles & Responsibilities

GTM Technology Stack Ownership

Own the end-to-end GTM technology stack strategy and roadmap, with Salesforce as the system of record, ensuring data integrity, scalability, and adoption across sales and revenue teams

Lead complex Salesforce implementations and ongoing system enhancements by directing and partnering with your team of SFDC Admins/Developers — setting priorities, reviewing solutions, and ensuring delivery quality

Own the implementation strategy and optimization of CPQ (Configure, Price, Quote) systems, directing the team on configuration, rules, and workflows to support accurate and efficient deal structuring

Drive integration strategy across GTM platforms to ensure seamless data flow and a unified view of the customer journey and pipeline

Evaluate and manage the broader GTM tech stack, including data enrichment, sales engagement, and revenue intelligence tools, ensuring fit-for-purpose tooling at each stage of the funnel

Partner with IT and business systems teams to manage vendor relationships, licensing, security compliance, and technology roadmap planning

Management & Leadership

Directly manage, develop, and mentor a team of two Salesforce Administrators/Developers and one Deal Desk Analyst, setting clear goals and fostering a high-performance culture

Act as a cross-functional connector between sales, finance, legal, and customer success to align on shared revenue goals and operational priorities

Build team capability through structured onboarding, coaching, and ongoing professional development

Define team workflows, prioritization frameworks, and project delivery standards to ensure reliable execution across system projects and deal support

Deal Desk & Deal Operations

Provide oversight and direction for the Deal Desk function, ensuring fast, consistent, and commercially sound deal structuring and approval processes

Maintain deep fluency in deal execution processes, including non-standard deal terms, pricing exceptions, discounting governance, and contract review workflows

Work closely with sales and finance leadership to manage approval hierarchies, escalation paths, and commercial policy guardrails

Use deal data and patterns to identify risk, flag bottlenecks, and continuously refine pricing strategy and commercial policy

Serve as an escalation point for complex or time-sensitive deals, providing pragmatic guidance that balances commercial flexibility with business governance

Project Management & RevOps Sprints

Own the planning and execution of RevOps enhancement and optimization sprints, managing scope, timelines, priorities, and stakeholder communication from kickoff through delivery

Maintain and groom a RevOps project backlog, working with sales, finance, and systems stakeholders to capture requirements, sequence work, and ensure the highest-impact initiatives are resourced and moving

Run structured sprint cycles with the SFDC Admin/Developer team, applying agile or agile-adjacent methodologies to deliver iterative system improvements predictably and at pace

Translate business requirements from revenue stakeholders into clear, well-scoped technical briefs and project plans for the engineering team

Track and communicate sprint progress, blockers, and outcomes to senior leadership, ensuring visibility and alignment on delivery status across the RevOps roadmap

Optimization & Reporting

Continuously assess and improve revenue processes across the lead-to-cash cycle, identifying and eliminating friction that slows deal velocity or creates revenue leakage

Define and maintain a reporting framework that gives leadership clear, timely visibility into pipeline health, forecast accuracy, CPQ usage, and GTM performance

Support strategic initiatives including market expansion, product launches, and acquisition integration from a systems and operations perspective

Develop and present operational performance reporting for senior leadership and, where required, board-level audiences

Skills & Expertise

Required

Bachelor’s degree in business, mathematics, computer science, or a related field

5+ years of experience owning a GTM technology stack, with strong Salesforce fluency (configuration, data model, reporting, and integrations) and the ability to provide technical direction to SFDC Admins/Developers without doing the hands-on admin work yourself

Demonstrated experience leading complex Salesforce implementations and system migrations from scoping through go-live

Hands-on experience leading CPQ implementations (e.g., Salesforce CPQ/Revenue Cloud, Conga, DealHub), with enough technical depth to direct and quality-check the work of SFDC Admins/Developers

Proven people management experience, including managing technical team members such as Salesforce Administrators or Developers

Strong command of deal execution processes, including non-standard deal structuring, pricing governance, and contract workflows

Ability to translate complex technical and commercial requirements into scalable systems and processes

Strong analytical skills with experience building reporting frameworks and presenting insights to senior leadership

Demonstrated project management skills, including running structured sprints or iterative delivery cycles with technical teams; experience with agile or agile-adjacent methodologies is a plus

Preferred

Experience in a B2B SaaS or high-growth software environment

Familiarity with data enrichment, sales engagement, or revenue intelligence tools (e.g., ZoomInfo, Outreach, Gong, Clari)

Experience with acquisition integration from a systems and operations standpoint

Comfort operating in a fast-paced, private equity-backed environment

Strong communicator who can translate complex technical and operational topics for both technical and non-technical audiences

If you are a systems-minded operator who thrives at the intersection of technology, process, and commercial execution — and you want to build and lead the systems that power a scaling revenue organization — we would love to hear from you.