Principal Product Manager, AI Product

What You'll Be Doing

Own the end-to-end lifecycle of AI-powered product capabilities from concept through customer adoption and measurable business impact

Deliver enterprise-grade generative AI products and workflow automation capabilities into production environments at scale

Work directly with customers to understand operational challenges, validate product direction, and ensure solutions address real-world healthcare workflows

Translate advances in AI, LLMs, agentic systems, retrieval architectures, and analytics into practical customer solutions

Partner closely with Engineering, Data Science, Customer Success, and GTM teams to ensure products are successfully adopted and deliver measurable value

Drive roadmap decisions using customer needs, technical realities, business objectives, and market opportunities

Own product success metrics tied to customer adoption, revenue growth, operational efficiency, and business outcomes

Act as the accountable owner for shipping high-quality products on a predictable cadence

Mentor and elevate product management practices across the broader Product organization

What You'll Bring

Education

Bachelor’s degree required; advanced degree in business, computer science, engineering, healthcare, data science, AI/ML, or a related field preferred

Experience

12+ years in enterprise SaaS, platform products, AI-enabled products, data products, or similarly complex technical environments; bonus if experience includes healthcare environments

Experience building and scaling enterprise-grade AI, machine learning, or generative AI products

Experience delivering products powered by LLMs, agentic systems, retrieval-augmented generation (RAG), intelligent automation, predictive analytics, or similar AI technologies

Proven track record shipping products used by enterprise customers at scale

Experience defining and delivering products tied to measurable business outcomes and revenue impact

Experience owning products with measurable commercial outcomes, including adoption, retention, growth, or revenue objectives

Demonstrable understanding of how product decisions connect to business performance and customer value realization

Experience partnering closely with Engineering and GTM organizations to successfully bring products to market

Technical Fluency

Strong technical fluency across modern AI systems, including generative AI, LLMs, retrieval architectures (RAG), intelligent automation, model evaluation, and AI governance

Ability to engage deeply with engineering teams on architecture, implementation tradeoffs, and production deployment decisions

Qualities

Highly autonomous operator with strong ownership mentality and executive presence

Collaborative leader capable of influencing across Product, Engineering, Analytics, and Executive teams

Demonstrated ability to create clarity, structure, and momentum in ambiguous problem spaces

Practiced in building new products, processes, and operating models from the ground up

Strong ownership orientation with a bias toward action and execution

Skills

Exceptional product strategy, prioritization, communication, and execution leadership

Strong analytical and technical fluency, including ability to navigate complex platform and AI-enabled product discussions

Ability to translate customer, operational, and business needs into scalable product direction and measurable outcomes

What You'll Get

The opportunity to shape the future of AI-enabled healthcare products and platform innovation at scale

Significant influence over strategic product direction, organizational maturity, and next-generation customer experiences

The opportunity to solve some of healthcare’s most complex operational, clinical, and data challenges alongside exceptionally talented cross-functional teams

A highly visible role with meaningful executive partnership and organizational impact

The ability to help define how AI, automation, analytics, and workflow transformation reshape healthcare delivery and operations

Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care

A flexible, remote friendly company with personality and heart

Employee driven programs and initiatives for personal and professional development

Become a member of the talented, energized, diverse and purpose-driven Arcadian Community